Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Tan Khoa Luu

Columbia

Summary

Custom PC builder with proven expertise in assembling and troubleshooting systems. Strong problem-solving skills and commitment to customer satisfaction enhance client experiences. Demonstrated ability to deliver exceptional technical support while collaborating effectively with teams. Highly adaptable and motivated, consistently achieving high marks for work quality in fast-paced environments. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Detail-oriented custom PC builder with strong problem-solving skills and proven ability to provide exceptional technical support. Experience in assembling high-performance PCs and ensuring optimal client satisfaction through effective troubleshooting. Resourceful individual skilled in maintenance, repair, and technical support. Proven ability to remain calm under pressure while providing innovative solutions and exceptional client service. Prepared to contribute to a high-performing team in a dynamic environment.

Overview

6
6
years of professional experience

Work History

Custom PC Builder

Self Employed Services
Columbia
01.2021 - 08.2025
  • Assembled custom PCs based on client specifications and preferences.
  • Provided technical support and troubleshooting assistance to clients post-purchase.
  • Researched new technologies to recommend upgrades and enhancements for clients.
  • Conducted regular maintenance checks on customer PCs to ensure optimal performance.
  • Provided technical advice on the best hardware configurations for customer needs.
  • Assembled and tested custom PC components, such as CPU, GPU, RAM, Motherboard, Hard Drive, and Power Supply.
  • Installed operating systems such as Windows 10 and Linux distributions onto PCs.
  • Followed strict safety measures to avoid injuries and accidents.

Army

Infantryman US Army
El Paso
01.2022 - 07.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

Drink Maker

Gong Cha
Columbia
11.2021 - 12.2021
  • Operated espresso machines and blenders to create specialty drinks.
  • Maintained cleanliness and organization of workstations and equipment.
  • Assisted in training new staff on drink preparation techniques.
  • Monitored inventory levels of ingredients and supplies for beverage preparation.
  • Handled customer orders efficiently in a fast-paced environment.
  • Performed opening, closing duties including sanitation tasks before, after shift.
  • Resolved customer complaints in a professional manner.
  • Used POS system to input orders, create checks and issue receipts.

Receptionist

Nail bar and Beauty Lounge
Columbia
10.2019 - 10.2021
  • Scheduled and confirmed appointments.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Education

High School Diploma -

Nguyen Trung Truc High School
Viet Nam
07-2018

Skills

  • Problem solving
  • Maintenance & repair
  • Calm under pressure
  • Computer skills
  • Flexible and adaptable
  • Customer satisfaction

Languages

Vietnamese
Professional

References

References available upon request.

Timeline

Army

Infantryman US Army
01.2022 - 07.2025

Drink Maker

Gong Cha
11.2021 - 12.2021

Custom PC Builder

Self Employed Services
01.2021 - 08.2025

Receptionist

Nail bar and Beauty Lounge
10.2019 - 10.2021

High School Diploma -

Nguyen Trung Truc High School

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Tan Khoa Luu