Tara Gaudet
Charleston
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer/client needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Able to work with a range of different ages and disabilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Mellow Mushroom Pizza
02.2023 - 07.2023
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Crafted collaborative sessions enhancing self-regulation skills.
- Guided mentees through addressing their specific needs.
- Provided support for mentee projects.
- Participated in planning and executing the first Disability Pride Parade in Charleston.
- Assisted mentees in developing self-confidence and positive self-image.
Mentor
HEART
05.2021 - 08.2022
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Crafted collaborative sessions enhancing self-regulation skills.
- Guided mentees through addressing their specific needs.
- Provided support for mentee projects.
- Participated in planning and executing the first Disability Pride Parade in Charleston.
- Assisted mentees in developing self-confidence and positive self-image.
Family Nanny
Family Home
05.2021 - 07.2022
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
- Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
- Established open communication with parents for seamless coordination in children''s daily routines and schedules.
- Encouraged independence among the children through guidance on personal hygiene routines such as dressing up or brushing teeth.
- Enhanced children''s cognitive development by implementing educational and stimulating activities.
- Facilitated age-appropriate social interactions between children through playdates, outings, and community events participation.
- Organized creative projects to promote artistic expression, critical thinking, and problem-solving skills.
- Supported children's emotional and social development by being patient and understanding listener.
- Developed creative and educational activities to promote children's learning and development.
- Monitored children's use of technology, ensuring healthy balance of screen time and physical activity.
- Utilized Montessori and Waldorf methodologies.
Server
Virginia’s on King
02.2019 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Hostess
Jacks Cafe
10.2018 - 02.2019
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Master Of Social Work - Health And Mental Health
University of South Carolina
Columbia, SCBachelor Of Arts - Psychology
College of Charleston
Charleston, SC05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team collaboration
- General competence in Spanish and American Sign Language
Internship
- Field Education Department, University of South Carolina, January 2023- May 2023
- AbleSC, Columbia, SC, August 2023- December 2023
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- ServSafe Alcohol Certification - National Restaurant Association.
- Phi Alpha Social Work Honors Society
Timeline
Server
Mellow Mushroom Pizza
02.2023 - 07.2023
Mentor
HEART
05.2021 - 08.2022
Family Nanny
Family Home
05.2021 - 07.2022
Server
Virginia’s on King
02.2019 - 12.2020
Hostess
Jacks Cafe
10.2018 - 02.2019
Master Of Social Work - Health And Mental Health
University of South Carolina
Bachelor Of Arts - Psychology
College of Charleston
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