Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Owens

Clinton

Summary

Dedicated customer service representative with strong problem-solving and communication skills. Proven ability to enhance service delivery processes and ensure customer satisfaction. Results-driven customer service representative known for strong communication and adaptability. Enhanced training materials based on customer feedback, fostering an environment of continuous improvement in service delivery.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Clinton Of City
Clinton
07.2024 - Current
  • Managed customer inquiries through phone and email communications.
  • Maintained accurate customer records in the database system.
  • Collaborated with team members to improve service delivery processes.
  • Provided feedback on common customer issues to enhance training materials.
  • Conducted follow-up calls to ensure customer satisfaction after service interactions.
  • Trained new representatives on company policies and customer service techniques.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Cashier

Bojangles' Famous Chicken 'n Biscuits
Clinton
08.2021 - 05.2023
  • Processed customer transactions accurately and efficiently at fast-paced restaurant.
  • Maintained cleanliness and organization of the cashier area during busy shifts.
  • Assisted customers with menu inquiries and provided friendly service at all times.
  • Handled cash, credit, and digital payments using point-of-sale system effectively.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Stocked and organized merchandise displays to enhance customer experience regularly.

Education

High School Diploma -

Clinton High School
Clinton, SC
05-2023

Associate of Science -

Piedmont Technical College
Greenwood, SC

Skills

  • Customer service excellence
  • Database management
  • Complaint resolution
  • Service delivery improvement
  • Team collaboration
  • Relationship management

Timeline

Customer Service Representative

Clinton Of City
07.2024 - Current

Cashier

Bojangles' Famous Chicken 'n Biscuits
08.2021 - 05.2023

High School Diploma -

Clinton High School

Associate of Science -

Piedmont Technical College

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Tara Owens