Summary
Overview
Work History
Education
Skills
Timeline
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Tarnisha Reeves

West Columbia

Summary

Dynamic and dedicated professional with over 30 years of experience as a cosmetologist, offering extensive knowledge and expertise in the beauty industry. Proven track record in retail management over the past decade, showcasing strong leadership skills and a commitment to team growth. A creative problem-solver with a passion for delivering exceptional customer service, consistently demonstrating reliability and a proactive approach to challenges. Eager to embrace new opportunities for growth and learning while contributing to a thriving team environment.

Overview

30
30
years of professional experience

Work History

Retail Manager

Cosmo Prof
05.2022 - Current
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Trained and developed new employees for ease of transition into team.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved monthly performance goals by setting clear objectives for employees while providing regular progress updates during team meetings.

Assistant Manager

Cosm Prof
01.2015 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Attachment Associate

Kelly Temp Services
10.2014 - 12.2014
  • Attaching files and documents to correct cases
  • Correcting addresses for cases with incorrect or missing information
  • Entering applications for USPS and creating cases for them

Hairstylist

Cuttin Up Salon & Barbershop
05.2002 - 07.2014
  • Managed salon operations during opening and closing hours.
  • Directed stylist team to achieve higher performance standards.
  • Provided support to owner upon request.
  • Operated independent booth.

Hairstylist

Murphy's Mood Salon
06.2000 - 08.2001
  • Oversaw salon opening and closing, maintaining efficient workflow.
  • Managed personal booth operations.
  • Maintained high standards of client service excellence.

Hairstylist

Essence of Beauty Salon
09.1995 - 06.2000
  • Managed daily salon operations, ensuring smooth opening and closing procedures.
  • Managed personal booth operations.
  • Ensured outstanding service quality for clients.

Hairstylist/ Manager

Dover Air Force Base Salon
11.1996 - 05.1997
  • Ensured salon readiness for clients.
  • Maintained high standards of customer service and cleanliness.
  • Created and maintained schedules.
  • Coordinated product orders efficiently.
  • Executed accurate bank deposit transactions.

Education

Instructors Degree - Cosmetology

Mirror Image Instructor & Nail Academy
Virginia Beach, VA

High School Diploma -

Dutch Fork High School
Irmo, SC

Cosmetology Degree - Cosmetology

Dudley Cosmetology University
Kernersville, NC
1995

Skills

  • Customer service
  • Cash management
  • Store operations
  • Inventory control
  • Team Training
  • Staff management
  • Complaint resolution
  • Strategic selling
  • Leadership development
  • Team training and development
  • Quality assurance
  • Process and procedure development
  • Employee scheduling
  • Staff recruitment
  • Business development
  • Client account management
  • Operations oversight
  • Deposit preparation
  • Customer outreach
  • Business reporting
  • Store growth planning
  • Knowledge of POS

Timeline

Retail Manager

Cosmo Prof
05.2022 - Current

Assistant Manager

Cosm Prof
01.2015 - Current

Attachment Associate

Kelly Temp Services
10.2014 - 12.2014

Hairstylist

Cuttin Up Salon & Barbershop
05.2002 - 07.2014

Hairstylist

Murphy's Mood Salon
06.2000 - 08.2001

Hairstylist/ Manager

Dover Air Force Base Salon
11.1996 - 05.1997

Hairstylist

Essence of Beauty Salon
09.1995 - 06.2000

Instructors Degree - Cosmetology

Mirror Image Instructor & Nail Academy

High School Diploma -

Dutch Fork High School

Cosmetology Degree - Cosmetology

Dudley Cosmetology University

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Tarnisha Reeves