Tatiana Silva
Myrtle Beach
Summary
A highly organized and detail-oriented undergraduate student who strives for creativity and thinking outside of the box, studying marketing as a junior. Currently holding an associate's degree and many years of experience in customer service, teaching, and sales. All of which developed my exceptional communication, time management, organizational, and leadership skills.
Overview
2
2
years of professional experience
Work History
Event Ambassador
Topgolf
12.2022 - 06.2023
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Consulted with customers to determine objectives and requirements for events.
- Developed post-event reports to determine effectiveness of each event.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Delivered information and details of interest about facility to visitors.
Server
California Dreaming Restaurant
02.2021 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
BSBA Marketing - Marketing
Coastal Carolina University
Conway, SC12.2024
AS Science -
Horry Georgetown Technical College
Myrtle Beach, SC05.2021
Diploma -
Woburn Memorial High School
Woburn, MA06.2017
Skills
- Customer service
- Microsoft Word, Excel, & PowerPoint
- Organization & Record keeping
- Social Media Marketing and Project Management
- Digital Marketing
- Team Leadership
- Event Coordination and Planning
- Time Management
- Fast Learner
- Energetic and Enthusiastic
- Basic Mathematics
- Attention to Detail
Timeline
Event Ambassador
Topgolf
12.2022 - 06.2023
Server
California Dreaming Restaurant
02.2021 - 11.2022
BSBA Marketing - Marketing
Coastal Carolina University
AS Science -
Horry Georgetown Technical College
Diploma -
Woburn Memorial High School
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