Tawana Whitener
Newberry
Summary
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness.
Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Direct Support Professional
Newberry Disability and Special Needs
Newberry
03.2025 - Current
- Assisted individuals with daily living activities and personal care needs.
- Developed and maintained positive relationships with clients and their families.
- Implemented individualized support plans tailored to client preferences and goals.
- Supports people by attending life plan meetings when invited.
- Maintains transit safety through completion of transportation logs, daily vehicle checks, and adherence to agency safety policies.
- Maintains appropriate documentation as required.
- Provides a clean, safe, and respectful environment for people though support and training.
- Performs other related duties as required.
Medical Billing and Collections Specialist
Martinez Eye Associates
Columbia
08.2017 - 11.2024
- Processed medical insurance claims efficiently for patient services.
- Verified patient insurance coverage and eligibility details accurately.
- Managed billing inquiries and resolved discrepancies with patients.
Lab Director
RCA Laboratory Services LLC dba GENETWORx
Glen Allen
- Company Overview: This laboratory is regulated under the Clinical Laboratory Improvement Amendment (CLIA) of 1988 as qualified to perform high complexity clinical testing. This test is used for clinical purposes. It should not be regarded as investigational or for research. Laboratory specimens were analyzed for COVID-19 using reverse-transcriptase-Real time PCR (rRT-PCR) using primer and probe sequences validated by the Centers for Disease Control (CDC) under the Emergency Use Authorization for Coronavirus Disease-2019 (EUA).
- Collected laboratory specimens for COVID-19 testing.
- Oversaw the analysis of specimens using reverse-transcriptase-Real time PCR (rRT-PCR).
- Ensured compliance with CLIA regulations for high complexity clinical testing.
- This laboratory is regulated under the Clinical Laboratory Improvement Amendment (CLIA) of 1988 as qualified to perform high complexity clinical testing. This test is used for clinical purposes. It should not be regarded as investigational or for research. Laboratory specimens were analyzed for COVID-19 using reverse-transcriptase-Real time PCR (rRT-PCR) using primer and probe sequences validated by the Centers for Disease Control (CDC) under the Emergency Use Authorization for Coronavirus Disease-2019 (EUA).
- Lab Director: Jacobs-Helber, Sarah, PhD, HCLD (ABB)
- Results sent to: LifePoint (Host Interface), SalesForce (Host Interface), PatientPortal (Host Interface), Aura (Host Interface)
Education
Health Care Administration
Piedmont Technical College
Greenwood, SC 08.2024 - 08.2025
Skills
- Health care management
- Medical billing
- Patient support
- Documentation accuracy
- Data analysis
- Compliance standards
- Communication skills
- Problem resolution
- Time management
- Infection control procedures
- Active listening
- First aid and CPR
- Relationship building
- Case documentation
- Housekeeping tasks
- Positive reinforcement
- Patient care
- Patient management
- Safety monitoring
- Verbal and written communication
- Life skills training
- Self-care promotion
- Hygiene assistance
- Case management experience
- Behavioral support
- Care plan management
Test Results
Coronavirus SARS-CoV-2 (COVID-19), Positive, Negative
Dates
11/18/20 4:46PM, 11/17/20 1:57PM, 11/17/20 1:59PM, 11/18/20 2:38AM, 02/29/20
Facility - Name
South Carolina - Newberry Health Department
Physician - Name
Powell, Steven, MD
Accession
ORM2032216444
Personal Information
- Date of Birth: 04/20/74
- Gender: F
Laboratory
RCA Laboratory Services LLC dba GENETWORx (SQ), 49D2060159, Jacobs-Helber, Sarah, PhD, HCLD (ABB), 4060 Innslake Dr, Glen Allen, VA, 23060
Reporting Group
Molecular
Timeline
Direct Support Professional
Newberry Disability and Special Needs
03.2025 - Current
Health Care Administration
Piedmont Technical College
08.2024 - 08.2025
Medical Billing and Collections Specialist
Martinez Eye Associates
08.2017 - 11.2024
Lab Director
RCA Laboratory Services LLC dba GENETWORx