Taylor Jones
Islandton
Summary
Experienced with patient account management, delivering seamless billing and payment resolutions. Utilizes effective communication skills to address patient inquiries and concerns. Knowledge of healthcare financial systems and regulations.
Overview
5
5
years of professional experience
Work History
Lifeguard, Camp Counselor
Bonnie Doone Plantation
- Contact emergency medical personnel in case of serious injury.
- Maintain quality of pool water by testing chemical levels.
- Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
- Rescue distressed persons, using rescue techniques and equipment.
- Provide assistance with staff selection, training, and supervision.
- Lead group activities.
- Skilled Low Rope course leader to promote Team Building exercises
- Canoe guide and educator
- Direct supervision of daily activities with children.
Cashier, Hostess
SeaCow Eatery
- Greet guests and seat them at tables or in waiting areas.
- Provide guests with menus.
- Answer telephone calls and respond to inquiries or transfer calls.
- Take and prepare to-go orders.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Medical Assistant
Coastal Pain Care
03.2020 - 08.2020
- Scheduled patient appointments and managed electronic health records for timely access to patient information.
- Supported physicians during examinations by preparing necessary instruments and documenting vital signs accurately.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Patient Account Representative
Carolina Eyecare Physicians
08.2020 - 03.2023
- Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.
- Supported billing processes by collecting co-pays and processing payments accurately.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed patient check-ins and appointment scheduling, ensuring efficient office flow.
- Handled incoming calls and inquiries, providing accurate information to patients and staff.
- Maintained electronic medical records, ensuring data accuracy and confidentiality.
- Processed insurance verification and authorizations, facilitating seamless patient care.
Billing Coordinator
Hampton Regional Medical Center
03.2023 - Current
- Processed billing inquiries and resolved discrepancies to ensure timely payments.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
- Entered details into accounts and tracked payments.
- Utilized electronic health record (EHR) systems to maintain accurate patient data and billing information.
- Implemented best practices for revenue cycle management, enhancing efficiency in claim submissions.
Education
Early Childhood Education -
University of South Carolina Salkehatchie
Walterboro, SCEarly Childhood Education - undefined
University of South Carolina Aiken
Aiken, SCMedical billing and coding - undefined
Penn Foster College
Scottsdale, AZHigh School Diploma -
North Walterboro Christian Academy
Walterboro, SC06.2016
Skills
- English Language
- Reading Comprehension
- Critical Thinking
- Education and Training
- Works well with others
- Quick Learner
- Writing
- Time Management
- Mathematics
- Strong Communication Skills
- Efficient with PowerPoint and Excel
Timeline
Billing Coordinator
Hampton Regional Medical Center
03.2023 - Current
Patient Account Representative
Carolina Eyecare Physicians
08.2020 - 03.2023
Medical Assistant
Coastal Pain Care
03.2020 - 08.2020
Lifeguard, Camp Counselor
Bonnie Doone Plantation
Cashier, Hostess
SeaCow Eatery
Early Childhood Education - undefined
University of South Carolina Aiken
Medical billing and coding - undefined
Penn Foster College
Early Childhood Education -
University of South Carolina Salkehatchie
High School Diploma -
North Walterboro Christian Academy
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