Taylor Mabry
Rock Hill,SC
Summary
Proactive and meticulous business professional with over 6 years of experience in an office management environment. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
7
7
years of professional experience
Work History
Office Manager
JG Outdoor Solutions
01.2020 - Current
- Handled up to 100 calls, emails, and messages a day in a timely and professional manner.
- Oversaw all accounts payable functions and ensured timely payment of client invoices.
- Scheduled client meetings to ensure seamless communication and project alignment.
- Coordinated the ordering of materials to support daily business activities.
- Compiled and analyzed profit and loss spreadsheets to ensure accurate financial reporting.
Seasonal Benefits Specialist
AmerisourceBergen
10.2020 - 05.2021
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions by up to 30 calls daily.
- Explained benefits to plan participants in easy-to-understand terms in order to educate each on available options.
- Assisted in resolving complex benefits issues.
- Collaborated in weekly meetings to review and set objectives for goal attainment.
- Conducted annual open enrollment sessions to ensure clients were well-informed about their options and plan changes.
Administrative Assistant
360 LLC
01.2018 - 12.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Handled payroll duties, maintaining accuracy and adherence to deadlines.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
Billing And Coding Certificate - Health Care Administration
Martinsburg College
Martinsburg, WV08-2023
GED -
Lancaster Adult Education
Lancaster, SC03-2016
Skills
- Customer service
- Office management
- Data entry
- Bookkeeping
- Account reconciliation
- Conflict management
- Billing
- Organizational skills
- Scheduling and calendar management
- Document management
- Database administration
Timeline
Seasonal Benefits Specialist
AmerisourceBergen
10.2020 - 05.2021
Office Manager
JG Outdoor Solutions
01.2020 - Current
Administrative Assistant
360 LLC
01.2018 - 12.2019
Billing And Coding Certificate - Health Care Administration
Martinsburg College
GED -
Lancaster Adult Education
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