Taylor Potthast

Summerville,SC

Summary

Qualified administrative professional with over 20 years of experience managing high-volume clerical and customer service operations. Highly motivated and recognized for achievements in sales support, organization, and management of critical tasks.

Overview

years of professional experience

Work History

Service Advisor / Billing Clerk

BestOne Tire & Service

North Charleston, SC

03.2025 - Current

Greet customers and assess tire and service needs.
Create service plans and generate work orders with labor and tire estimates.
Dispatch service calls and coordinate daily workflow with technicians.
Finalize invoices and manage payment processing.

Automotive Office Assistant

James Auto Wholesale

Ladson, SC

11.2022 - 03.2025

Secure customer vehicle payments over the phone and at the payment window.
Input parts and labor invoices.
Collection calls and mailers for outstanding accounts.
Daily verification of customer insurance.
Generate applications for potential approval.
Process and delegate final sale/finance paperwork with customers.
Register and transfer vehicle ownership at time of sale.

Senior Accounting Technician

Dorchester County Treasure

St. George, SC

03.2020 - 11.2022

Process and issue SCDMV decals for vehicle and real estate tax bills e.g. by mail and at customer counter.
Reviewed bank accounts and dispersed account transactions accordingly.
Collected money from various departments by transmittals and posted to appropriate accounts.
Assisted with end-of-month reconciliation audits.
Communicated with SCDMV to obtain and distribute vehicle decals and registrations.

Administrative Coordinator

Waste Services, LLC

Goose Creek, SC

06.2016 - 03.2020

Assessed customer needs and proposed service plans.
Scheduled and confirmed service pickups and deliveries.
Processed payments, invoices, and daily deposits.
Managed collection of outstanding accounts.
Reviewed technicians’ daily reports and tasks for payroll.

Skills

Strong organizational and time-management skills
Experience managing budgets and financial documents
Ability to work independently and as part of a team

Exceptional communication and interpersonal skills
Detail-oriented with strong multitasking abilities

Timeline