Taylor Yates
Charleston
Summary
Reliable, upbeat, and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Orthodontic Assistant
King Orthodontics
01.2024 - Current
- Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Promoted positive patient experiences by building rapport and addressing concerns during appointments.
- Ensured high-quality patient care through strict adherence to infection control protocols and sterilization procedures.
Front Desk Receptionist
Waxed Salon
05.2023 - 11.2023
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Completed all tasks in compliance with company policies and procedures.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Retail Sales Associate
House Of Sage
07.2022 - 05.2023
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Sidewalk Analyzer
Deepwalk Research
09.2022 - 02.2023
- Analyzed disruptions and issues within sidewalks around a community.
- Worked on making the program more efficient.
- Taught the computer system how to do the job so they could automatically get it done.
Front Desk Receptionist
No Regrets Tattoos & Body Piercing
06.2021 - 06.2022
- Greet and welcome customers at the front desk
- Answer incoming phone calls and forward/redirect as necessary
- Ensure reception area is tidy and presentable
- Assist with scheduling appointments
- Provide basic and accurate information about services provided, either over the phone or to walk in customers
Certified Tanning Consultant
Sienna Tan And Spa
05.2020 - 06.2022
- Welcome customers at the front desk
- Assist customers in making the best tanning and product selections to meet their tanning and skincare needs.
- Answer incoming phone calls
- Maintain a neat and presentable workspace
- Schedule and confirm appointments
- Process payments
- Clean tanning beds and salon areas
- Follow safety procedures and protocols
Education
Associate of Arts - Business
Danville Area Community College
Danville, IL05.2022
High School Diploma -
Georgetown Ridge Farm High School
Georgetown05.2020
Skills
- Exceptional Customer service and communication skills
- Excellent time management skills and ability to multitask
- Customer Assistance
- Answering Customer Questions
- Always cheerful no matter circumstances
Timeline
Orthodontic Assistant
King Orthodontics
01.2024 - Current
Front Desk Receptionist
Waxed Salon
05.2023 - 11.2023
Sidewalk Analyzer
Deepwalk Research
09.2022 - 02.2023
Retail Sales Associate
House Of Sage
07.2022 - 05.2023
Front Desk Receptionist
No Regrets Tattoos & Body Piercing
06.2021 - 06.2022
Certified Tanning Consultant
Sienna Tan And Spa
05.2020 - 06.2022
Associate of Arts - Business
Danville Area Community College
High School Diploma -
Georgetown Ridge Farm High School
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