Organized inventory control associate with 2+ years of experience promoting productivity in high-volume warehouse environments. Maintain accurate records of thoroughly executed inventory control activities. Skilled in operating and troubleshooting industrial equipment. Ability to work independently and as a team player. My husband was an active member of the United States Army and Army National Guard from 2006-2020. Any gaps in employment for myself were during times of deployment of my husband, so that I could care for our children.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Die Cutter Operator
Dalco-GFT Nonwoven
Union, SC
05.2023 - Current
Operate, troubleshoot and maintain die cutting machines
Perform quality testing and assurance on materials and product
Data analysis
Guest Service Representative
Choice Hotels- Quality Inn and Suites
Union, SC
12.2009 - 06.2023
Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Issued room keys to guests upon check-in and answered questions regarding proper use.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Provided property details to patrons, including dining areas, pool, spa and fitness center.
Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations.
Posted room charges such as food, liquor and telephone calls based on individual customer actions.
Monitored reservations to track incoming parties and special events.
Arranged special accommodations for guests to maintain optimal satisfaction.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Managed all front desk operations for busy high-volume hotel.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Warehouse Associate II
Belk
Jonesville, SC
03.2017 - 09.2019
Sustained safety protocol with 0% incident rate by ensuring proper and cost-effective usage of equipment and materials.
Worked on a small, highly skilled team that was responsible for providing inventory control and quality control, consolidation, and assistance with warehouse auditing.
Provided support for all operations and production departments.
Worked closely with supervisors, as well as management.
Able to utilize and perform all functions of the warehouse systems.
Manager
Movie Gallery
Union, SC
11.2005 - 03.2008
Led employee performance reviews and discussed improvement strategies with each team member.
Managed day-to-day operations, including supervision and assignment delegation for 12-member team.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Led monthly district conference calls with [Type] teams to update and align sales objectives.
Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
Coached new team members on job tasks and performance strategies.
Communicated store policy violations to upper management to prevent shrinkage and misconduct.
Analyzed employer workloads to meet seasonal fluctuation needs.
Assistant Manager
All Stars Video
Union, SC
12.2001 - 09.2005
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Enforced company policies and procedures to strengthen operational standards across departments.
Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Education
High School Diploma - undefined
Union Comprehensive High School
Union, SC
05.2000
Exercise Science
University of South Carolina
Columbia, SC
Skills
Warehouse operations understanding Warehouse space management