Summary
Overview
Work History
Education
Skills
Timeline
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Terell Walker

Columbia

Summary

Dedicated Pest Control Technician with Massey, skilled in pest management techniques and customer service. Proven track record of effectively eliminating infestations and enhancing client satisfaction through education and proactive communication. Reliable team player with strong problem-solving abilities, committed to maintaining safety protocols and delivering exceptional service.

Overview

11
11
years of professional experience

Work History

Pest Control Technician

Massey
03.2024 - 03.2025
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Drove to customer residences and places of business to inspect for pests.

Waste Collector

CWS
02.2021 - 12.2024
  • Consistently met or exceeded performance targets for waste collection as set by management.
  • Ensured timely collection of waste materials by maintaining a consistent schedule and route plan.
  • Improved customer satisfaction with regular communication and prompt issue resolution.
  • Developed strong relationships with customers through attentive service and open communication channels, fostering loyalty within the community served.

Loader and Unloader

City of Columbia
05.2017 - 12.2020
  • Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.


Cashier

Mcdonals
01.2014 - 04.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Education

High School Diploma -

W J Keenan
Columbia Sc
05-2012

Skills

  • Dependable and reliable
  • Pest removal
  • Safety protocols
  • Chemicals handling
  • Pest management techniques
  • Property inspection
  • Bed bug treatments
  • Team mentoring
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking

Timeline

Pest Control Technician

Massey
03.2024 - 03.2025

Waste Collector

CWS
02.2021 - 12.2024

Loader and Unloader

City of Columbia
05.2017 - 12.2020

Cashier

Mcdonals
01.2014 - 04.2017

High School Diploma -

W J Keenan

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Terell Walker