Terri Ford
Lancaster
Summary
Dynamic Senior Loan Processor with NVR Mortgage Finance, Inc., recognized for streamlining workflows and enhancing loan processing efficiency. Expert in documentation review and pipeline management, consistently exceeding performance metrics. Strong communicator and relationship builder, fostering collaboration with lenders and borrowers to ensure seamless transactions and successful outcomes.
Overview
34
34
years of professional experience
Work History
Senior Loan Processor
NVR Mortgage Finance, Inc.
05.1990 - 05.2024
- Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
- Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
- Streamlined loan processing by implementing efficient workflow systems and task prioritization.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Handled any conditions sent from underwriting departments.
- Consistently met or exceeded monthly performance metrics, contributing to overall team success in achieving departmental goals.
- Set up and completed loan submission packages.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Collaborated with underwriting team to ensure accurate risk assessment and appropriate loan approvals.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Mentored new hires within the loan processing team, fostering a culture of knowledge sharing and continuous improvement.
Education
Suitland Senior High
SuitlandSkills
- Loan processing proficiency
- Processing procedures
- Strong attention to detail
- Clear communication
- Effective time management
- Adaptability to change
- Decision-making confidence
- Software application proficiency
- Documentation review
- Continuing education commitment
- Quality control adherence
- Financial document review
- Loan closing
- Interpersonal relationship building
- Fraud detection awareness
- Team collaboration strengths
- Processing documents
- Pipeline management Know-how
- Credit evaluation
- Loan origination system usage
Timeline
Senior Loan Processor
NVR Mortgage Finance, Inc.
05.1990 - 05.2024
Suitland Senior High
Top Volume, Quality Control, Customer Service, Most Valuable Player
Processed and closed 410 loans in one year. Quality Control award for least loans on Audit Findings Report. Customer Service award for top customer service numbers. Most Valuable Player - election of peers for helping with other's pipelines, training, mentoring and availability to take on more case load when requested.
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