Tess Polites
Bluffton
Summary
Compassionate Nursing Student with hands-on experience in patient care, health assessment, clinical reasoning, and medication administration. Skilled in delivering empathetic support and collaborating with multidisciplinary teams to enhance patient safety and care quality.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Food Truck Team Member
The Bank
Hilton Head Island
05.2024 - Current
- Delivered exceptional customer service in high-pressure dining environments.
- Coordinated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Handled high volume of orders during dinner and tourist rush while ensuring accuracy.
- Streamlined order processing with POS system to enhance service speed.
- Maintained positive attitude while resolving customer issues, fostering improved customer satisfaction.
Server
Up The Creek
Hilton Head Island
05.2025 - 08.2025
- Delivered exceptional customer service in high-pressure dining environment, enhancing guest experience.
- Provided attentive service during peak times, contributing to positive customer experiences and satisfaction.
- Demonstrated enthusiasm and expertise regarding restaurant menu and products.
- Maintained cleanliness and organized dining area throughout shifts, ensuring inviting atmosphere for guests.
- Operated POS terminals for order input, bill splitting, and total calculations.
- Executed opening and closing duties, including setting up dining area and restocking supplies.
Tennis Court Maintenance
Protek Inc.
Bluffton
06.2019 - 07.2025
- Resurfaced and groomed tennis courts, improving playability and aesthetics for various programs.
- Watered courts regularly, sustaining optimal playing conditions for users.
- Maintained cleanliness by sweeping lines, removing trash, and landscaping grounds to create a welcoming environment.
- Operated heavy machinery efficiently for facility maintenance and improvement.
- Drove golf carts consistently to assist with program operations and logistics.
Pool Attendant
Palmetto Bluff Moreland Pool
05.2023 - 08.2023
- Managed evening responsibilities, including guest check-ins, facility cleanup, inventory restocking, and pool closure procedures, maintaining operational efficiency and guest satisfaction.
- Executed early morning tasks, including fruit and beverage preparation, towel rolling, trash disposal, ice filling, and restroom restocking, ensuring a clean and welcoming environment while monitoring pool activities.
- Provided first aid support when necessary, ensuring guest well-being and safety.
Hostess, Busser, Server, Food Runner
Hook & Reel Cajun Seafood & Bar
04.2021 - 11.2021
- Managed to-go orders and reservations, optimizing seating and reducing wait times for customers.
- Packaged to-go orders with precision, contributing to a positive customer experience.
- Served food promptly and maintained cleanliness of tables.
- Assisted team operations during peak hours by adapting to various roles, ensuring seamless service delivery.
- Utilized POS system and managed cash registers and credit card transactions.
- Worked additional hours and late shifts to ensure optimal service levels.
Education
Bachelor's Degree of Nursing
University of South Carolina
Columbia, Sc05-2027
High School -
May River High School
Bluffton, SC01.2023
Skills
- Patient care and clinical assessment
- Critical thinking and problem resolution
- First aid certification
- Time management
- Customer service and communication
- Team collaboration
- Computer literacy and POS systems
- Professional demeanor
Extracurricular Activities
May River Girls Varsity Soccer, 8th-12th GPS Travel Soccer & Elite Team, 9th-10th Beta Club (Community Service), 9th-12th Animal Welfare, 10th-11th Tennis, 10th National Honor Society, 12th
Certification
Basic Life Support, American Heart Association, 2024
References
References available upon request.
Timeline
Server
Up The Creek
05.2025 - 08.2025
Food Truck Team Member
The Bank
05.2024 - Current
Pool Attendant
Palmetto Bluff Moreland Pool
05.2023 - 08.2023
Hostess, Busser, Server, Food Runner
Hook & Reel Cajun Seafood & Bar
04.2021 - 11.2021
Tennis Court Maintenance
Protek Inc.
06.2019 - 07.2025
Bachelor's Degree of Nursing
University of South Carolina
High School -
May River High School