Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theodore Rowe

Gilbert

Summary

Dynamic and reliable professional with extensive experience in customer service at TJ Max, excelling in relationship building and multitasking. Proven ability to enhance customer satisfaction through attentive service and accurate cash handling. Skilled in food preparation and event planning, consistently delivering high-quality results in fast-paced environments. Retail professional with focus on delivering high-quality customer service and efficient store operations. Brings valuable experience in managing inventory, assisting customers, and maintaining store standards. Known for excellent teamwork and adaptability to changing store needs. Reliable in achieving operational goals while fostering collaborative work environment. Strong background in retail operations with focus on customer service and inventory management. Demonstrated ability in handling transactions and maintaining store organization. Proven skills in communication and teamwork.


Overview

4
4
years of professional experience

Work History

Store Associate

TJ Max
12.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Cook

Wendys Fast Food
12.2023 - 12.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Videographer

Entrepreneurship
01.2023 - 04.2024
  • Produced videos according to client specifications, including desired length, style and pace.
  • Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
  • Used CapCut to edit footage into correct order and add effects.
  • Developed creative approaches to video production to create unique and engaging content.

Order Taker

McDonald's
02.2023 - 11.2023
  • Welcomed customers and provided quick and attentive service.
  • Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
  • Accurately performed cash register operations to process and receive payments and issue change.
  • Warmly greeted and welcomed customers to establishment before requesting food order.

Cook

KFC Restaurant
01.2021 - 11.2022
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

Associate of Arts - Sociology

Presbyterian College
Clinton, SC
05-2028

Associate of Arts - General Studies

Midlands Technical College
West Columbia, SC
05-2024

Skills

  • Customer service
  • Client support
  • Accurate cash handling
  • Attention to detail focus
  • Team collaboration
  • Relationship building
  • Patience and empathy demonstration
  • Event planning

  • Friendly and helpful
  • Reliable and responsible
  • Honest and dependable
  • Ability to lift 40 pounds
  • Goal driven
  • Decision-making
  • Excellent written and verbal communication

Timeline

Store Associate

TJ Max
12.2024 - Current

Cook

Wendys Fast Food
12.2023 - 12.2024

Order Taker

McDonald's
02.2023 - 11.2023

Videographer

Entrepreneurship
01.2023 - 04.2024

Cook

KFC Restaurant
01.2021 - 11.2022

Associate of Arts - Sociology

Presbyterian College

Associate of Arts - General Studies

Midlands Technical College
Theodore Rowe