Theresia Freeman
Little River
Summary
Dynamic District Manager with a proven track record at A Head For Profits, excelling in strategic planning and team development. Enhanced customer satisfaction through targeted initiatives and optimized inventory management, achieving significant waste reduction. Strong leadership skills fostered a collaborative environment, driving operational excellence and aligning team goals with corporate objectives.
Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.
Overview
9
9
years of professional experience
Work History
District Manager
A Head For Profits
02.2025 - Current
- Oversaw daily operations to ensure compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and reducing excess waste.
- Trained and developed team members on product knowledge and customer service best practices.
- Conducted regular performance evaluations to identify areas for improvement within teams.
- Collaborated with senior management to align goals with corporate objectives.
- Enhanced customer satisfaction through focused initiatives addressing feedback and service gaps.
Operations Manager
DAM Services LLC
05.2020 - Current
- Coordinated daily operations to enhance workflow efficiency across departments.
- Implemented process improvements to streamline inventory management and reduce delays.
- Assisted in developing standard operating procedures to ensure compliance with safety regulations.
- Monitored team performance and provided support to foster a collaborative work environment.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
General Manager
Antonio's Bar & Grill
04.2016 - 04.2020
- Directed daily operations, ensuring alignment with company objectives and strategic goals.
- Developed and implemented operational strategies to enhance efficiency across departments.
- Mentored management team, fostering professional growth and improving leadership capabilities.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Directed daily operations to ensure high standards of food quality and service excellence.
- Implemented cost control measures, optimizing inventory management and minimizing waste.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Fostered a positive workplace culture, promoting teamwork and employee engagement initiatives.
- Collaborated with vendors to negotiate favorable terms and enhance product offerings.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Education
No Degree - CDL
Davidson County Community College
Mocksville, NC01-2008
Business Administration And Management
Draughns Junior College
Chattanooga, TN01-1993
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Customer relations
- Team development
- Budget management
- Policies and procedures
- Business administration
Timeline
District Manager
A Head For Profits
02.2025 - Current
Operations Manager
DAM Services LLC
05.2020 - Current
General Manager
Antonio's Bar & Grill
04.2016 - 04.2020
No Degree - CDL
Davidson County Community College
Business Administration And Management
Draughns Junior College