Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresia Freeman

Little River

Summary

Dynamic District Manager with a proven track record at A Head For Profits, excelling in strategic planning and team development. Enhanced customer satisfaction through targeted initiatives and optimized inventory management, achieving significant waste reduction. Strong leadership skills fostered a collaborative environment, driving operational excellence and aligning team goals with corporate objectives.

Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.

Overview

9
9
years of professional experience

Work History

District Manager

A Head For Profits
02.2025 - Current
  • Oversaw daily operations to ensure compliance with company policies and procedures.
  • Managed inventory levels, optimizing stock availability and reducing excess waste.
  • Trained and developed team members on product knowledge and customer service best practices.
  • Conducted regular performance evaluations to identify areas for improvement within teams.
  • Collaborated with senior management to align goals with corporate objectives.
  • Enhanced customer satisfaction through focused initiatives addressing feedback and service gaps.

Operations Manager

DAM Services LLC
05.2020 - Current
  • Coordinated daily operations to enhance workflow efficiency across departments.
  • Implemented process improvements to streamline inventory management and reduce delays.
  • Assisted in developing standard operating procedures to ensure compliance with safety regulations.
  • Monitored team performance and provided support to foster a collaborative work environment.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

General Manager

Antonio's Bar & Grill
04.2016 - 04.2020
  • Directed daily operations, ensuring alignment with company objectives and strategic goals.
  • Developed and implemented operational strategies to enhance efficiency across departments.
  • Mentored management team, fostering professional growth and improving leadership capabilities.
  • Analyzed performance metrics to identify areas for process improvement and cost reduction.
  • Directed daily operations to ensure high standards of food quality and service excellence.
  • Implemented cost control measures, optimizing inventory management and minimizing waste.
  • Analyzed sales data to identify trends and adjust marketing strategies accordingly.
  • Fostered a positive workplace culture, promoting teamwork and employee engagement initiatives.
  • Collaborated with vendors to negotiate favorable terms and enhance product offerings.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.

Education

No Degree - CDL

Davidson County Community College
Mocksville, NC
01-2008

Business Administration And Management

Draughns Junior College
Chattanooga, TN
01-1993

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Customer relations
  • Team development
  • Budget management
  • Policies and procedures
  • Business administration

Timeline

District Manager

A Head For Profits
02.2025 - Current

Operations Manager

DAM Services LLC
05.2020 - Current

General Manager

Antonio's Bar & Grill
04.2016 - 04.2020

No Degree - CDL

Davidson County Community College

Business Administration And Management

Draughns Junior College
Theresia Freeman