Thomas Berryhill
Richburg,SC
Summary
Dynamic and goal-oriented professional with a proven track record at Ferguson Enterprises LLC, excelling in upselling strategies and building rapport with clients. Recognized for consistently exceeding sales goals through strong communication and problem-solving skills, while delivering exceptional customer experiences and maintaining a well-organized merchandise display.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Counter Salesperson
Ferguson Enterprises LLC
08.2017 - Current
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Exceeded monthly sales goals consistently by leveraging strong product knowledge, persuasive selling skills, and attentive customer service.
- Assisted in maintaining a well-organized merchandise display for easy customer browsing.
- Participated in ongoing training programs to stay current on industry trends and enhance product knowledge.
- Developed lasting relationships with clients through genuine care and attentiveness to their preferences and desires.
- Delivered exceptional customer experiences by actively listening to needs, offering tailored solutions, and following up on inquiries or concerns promptly.
- Enhanced team productivity by sharing product knowledge and expertise with colleagues.
Maintenance Technician
Sterigenics International
05.2014 - 08.2017
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Installed new locks, door handles, and door closers.
Education
High School Diploma -
Lewisville High School
Richburg Sc 05.2008
Skills
- Quick learner
- Goal-oriented mindset
- Upselling strategies
- Building rapport
- Returns handling
- Time management
- Reliable and responsible
- Honest and dependable
- Problem-solving
- Customer assistance
- Attention to detail
- Strong communication and interpersonal skills
- Cleaning and sanitizing
- Team cooperation
Timeline
Counter Salesperson
Ferguson Enterprises LLC
08.2017 - Current
Maintenance Technician
Sterigenics International
05.2014 - 08.2017
High School Diploma -
Lewisville High School
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