Thomas Preston
Sumter,WI
Summary
Dynamic business leader with extensive experience at PMI Construction Group, excelling in customer relations and team leadership. Proven track record in enhancing operational efficiency and increasing customer satisfaction through strategic marketing and relationship building. Skilled in project management and adept at cultivating key partnerships to drive growth and profitability.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner/President
PMI Construction Group
02.2009 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Face to Face Cold Call Sales with Commercial & Residential Clients.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
Owner / Manager
Lion Arms, LLC
03.2012 - 01.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed Inventory, product orders and sales.
- Handled federal paper work as a (FFL) Federal Firearms Licensee with the (ATF) Alcohol, Tobacco, Firearms and Explosive Devises.
- Handled all marketing and sales tactics.
- Hiring of new store clerks and managers.
- Managed all website orders and fulfillment.
Vice President
Preston Management, Inc.
06.2002 - 02.2009
- Cultivated strong relationships with customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Identified opportunities to improve business process flows and productivity.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Sales, estimating, contracting, and project management.
Education
High School Diploma -
Southern Wayne High School
Dudley, NC06.2002
Landscape Design - Landscape Design
Cape Fear Community College
Wilmington, NCSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Marketing & tactics
- Brand strategy planning
- Client engagement optimization
- Key partnership cultivation
- Life cycle project management
- Attention to detail
- Customer service
- Teamwork and collaboration
- Team leadership
- Customer service management
- Business leadership
- Desktops, laptops, and mobile devices
- Sales strategies
Accomplishments
- Black Belt with the World Taekwondo Federation Since 2001.
Affiliations
- NRCA - (National Roofing Contractors Association)
- Kukkiwon World Taekwondo Headquarters
Certification
GENERAL CONTRACTORS LICENSES:
North Carolina | (S-Roofing / S-Insulation) Lic. # 69860
South Carolina | (Roofing / Renovations) Lic. # 119968
SC General Construction Manager with the SC Department Of Labor, Licensing & Regulation Contractor's Licensing Board
SC Construction Manager Certificate #: CCM.1344
Kukkiwon World Taekwondo Headquarters - Black Belt
Timeline
Owner / Manager
Lion Arms, LLC
03.2012 - 01.2016
Owner/President
PMI Construction Group
02.2009 - Current
Vice President
Preston Management, Inc.
06.2002 - 02.2009
Landscape Design - Landscape Design
Cape Fear Community College
High School Diploma -
Southern Wayne High School
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