Summary
Overview
Work History
Education
Skills
References
Timeline
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Thomas Willoughby

Summerville

Summary

Dynamic Installation Technician with a proven track record at SafeHaven Security, excelling in project management and technical proficiency. Recognized for exceptional leadership and adaptability, I effectively collaborated with teams to enhance system installations, ensuring client satisfaction and operational efficiency. Committed to delivering high-quality results in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Installation Technician

SafeHaven Security
Myrtle Beach
10.2024 - 06.2025
  • Installed security systems in residential and commercial properties.

Firefighter

FDNY
Brooklyn
12.2016 - 11.2024

Technical Analyst

Allscripts
Melville
11.2013 - 12.2016
  • Collaborated with development teams to troubleshoot technical issues.
  • Assisted in implementing software updates and enhancements.
  • Provided technical support for software and hardware issues across multiple platforms.

Advanced Repair Agent

Geek Squad BestBuy
Levittown
06.2009 - 11.2013
  • Agent in charge of all technical repairs, hardware and software for but not limited to Phones, Televisions and Computers

Education

BBAIT - Business Administration and Internet Technology

Briarcliffe College
Bethpage

Skills

  • Dependable and honest
  • Active listening
  • Leadership
  • Team collaboration
  • Adaptability
  • Organizational skills
  • Time management
  • Interpersonal skills
  • Self-sufficiency
  • Following directives
  • IT proficiency
  • Project management
  • Operating systems expertise
  • Hardware knowledge

References

Available upon request

Timeline

Installation Technician

SafeHaven Security
10.2024 - 06.2025

Firefighter

FDNY
12.2016 - 11.2024

Technical Analyst

Allscripts
11.2013 - 12.2016

Advanced Repair Agent

Geek Squad BestBuy
06.2009 - 11.2013

BBAIT - Business Administration and Internet Technology

Briarcliffe College
Thomas Willoughby