Thomas Willoughby
Summerville
Summary
Dynamic Installation Technician with a proven track record at SafeHaven Security, excelling in project management and technical proficiency. Recognized for exceptional leadership and adaptability, I effectively collaborated with teams to enhance system installations, ensuring client satisfaction and operational efficiency. Committed to delivering high-quality results in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Installation Technician
SafeHaven Security
Myrtle Beach
10.2024 - 06.2025
- Installed security systems in residential and commercial properties.
Firefighter
FDNY
Brooklyn
12.2016 - 11.2024
Technical Analyst
Allscripts
Melville
11.2013 - 12.2016
- Collaborated with development teams to troubleshoot technical issues.
- Assisted in implementing software updates and enhancements.
- Provided technical support for software and hardware issues across multiple platforms.
Advanced Repair Agent
Geek Squad BestBuy
Levittown
06.2009 - 11.2013
- Agent in charge of all technical repairs, hardware and software for but not limited to Phones, Televisions and Computers
Education
BBAIT - Business Administration and Internet Technology
Briarcliffe College
BethpageSkills
- Dependable and honest
- Active listening
- Leadership
- Team collaboration
- Adaptability
- Organizational skills
- Time management
- Interpersonal skills
- Self-sufficiency
- Following directives
- IT proficiency
- Project management
- Operating systems expertise
- Hardware knowledge
References
Available upon request
Timeline
Installation Technician
SafeHaven Security
10.2024 - 06.2025
Firefighter
FDNY
12.2016 - 11.2024
Technical Analyst
Allscripts
11.2013 - 12.2016
Advanced Repair Agent
Geek Squad BestBuy
06.2009 - 11.2013
BBAIT - Business Administration and Internet Technology
Briarcliffe College