Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Tierra Butler

North Augusta

Summary

Experienced in international business, completed immersive study abroad program in Portugal and Spain in 2014. This experience broadened understanding of global markets and enhanced cross-cultural communication skills. Strong foundation in international business practices, equipped to navigate complexities of global marketplace and contribute to success of any organization.

Overview

14
14
years of professional experience

Work History

Delivery Driver

UberEats
04.2021 - Current
  • Ensured prompt delivery of customer orders.

Stocker

Walmart
01.2023 - 01.2024
  • Efficiently transferred products from pallets to designated store aisles.
  • Oversaw operations for designated zoning regions.
  • Disposed of trash to maintain a clean workspace.
  • Executed comprehensive store training sessions.

Remote Executive Assistant

Mansion Frazier Media Group LLC
10.2020 - 03.2022
  • Managed CEO's virtual meeting calendar.
  • Coordinated travel arrangements.
  • Executed contract distribution and filed documents accurately in designated folders.
  • Ensured transactions met expectations by liaising with CEO and managing invoices.
  • Recorded meeting discussions; ensured proper filing and organization.

Customer Advocate/Escalations Manager

CONVERGENT OUT SOURCING
12.2019 - 04.2021
  • Guided clients through loan payment processes, application procedures, and resolving loan inquiries.
  • Managed urgent escalations to ensure prompt resolutions.
  • Handled supervisor calls for escalated customer inquiries.
  • Processed adjustments to customer accounts by applying applicable credits.

Retail Associate

Sprint
02.2018 - 04.2019
  • Aided clients with buying decisions and promotional offers.
  • Processed customer payments accurately.
  • Finalized cellphone activation and information transfer.
  • Collaborated with on-duty manager to complete daily operational start-up and shutdown tasks.
  • Contributed to marketing efforts by flyering Sprint product promotions.

Seasonal Office Manager

U.S. Lawns
04.2017 - 09.2017
  • Streamlined filing processes for contracts and critical documents including LMRs.
  • Coordinated with home office manager to ensure timely payment of employees.
  • Digitized records and allocated them to relevant team members.
  • Facilitated hiring process through distribution of hiring forms.

Office Assistant

University of South Carolina Aiken
08.2011 - 05.2013
  • Maintained detailed records of delivered shipments.
  • Managed phone communications and recorded messages.
  • Recorded student residency info within the academic system.

Education

Master's degree - Acquisition Management

Strayer University
Georgia

Bachelor of Science - Business Administration

University of South Carolina Aiken
Aiken, SC
05.2014

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Access
  • Customer service
  • Stocking
  • Microsoft Powerpoint
  • Sales
  • Organizational skills
  • Payroll
  • Phone etiquette
  • Microsoft Office
  • Cash handling
  • Administrative experience
  • Driving
  • Office management
  • Cash register

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Stocker

Walmart
01.2023 - 01.2024

Delivery Driver

UberEats
04.2021 - Current

Remote Executive Assistant

Mansion Frazier Media Group LLC
10.2020 - 03.2022

Customer Advocate/Escalations Manager

CONVERGENT OUT SOURCING
12.2019 - 04.2021

Retail Associate

Sprint
02.2018 - 04.2019

Seasonal Office Manager

U.S. Lawns
04.2017 - 09.2017

Office Assistant

University of South Carolina Aiken
08.2011 - 05.2013

Bachelor of Science - Business Administration

University of South Carolina Aiken

Master's degree - Acquisition Management

Strayer University

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Tierra Butler