Tiffany Adams
Summerton
Summary
Sales professional prepared for role requiring focus on client engagement and revenue growth, Skilled in identifying customers needs and crafting personalized sales strategies that drive results. Reliable team player with commitment and adaptability, ensuring seamless integration with dynamic team environments.
Overview
12
12
years of professional experience
Work History
Inside Sales Representative
WOW
06.2023 - Current
- Answered customers' questions regarding products, prices, and availability.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Senior Inside Sales Representative
Verizon Wireless
01.2018 - 06.2023
- Increased sales revenue by consistently meeting and exceeding monthly sales targets.
- Streamlined the inside sales process by identifying inefficiencies and implementing improvements, thereby increasing productivity.
- Trained and mentored new inside sales representatives, contributing to their success in achieving quotas within their first quarter.
- Enhanced customer satisfaction through prompt response to inquiries and effective problem resolution.
Customer Service Representative
Kelly Services
08.2013 - 01.2018
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Followed up with customers after completed sales to asses satisfaction and resolve technical or service concerns.
- Maintained high levels of customer retention with proactive relationship-building strategies.
Medical Sales Representative
Broad-Path Healthcare
08.2013 - 04.2017
- Worked with medical teams on smooth implementation and operation of new products.
- Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
- Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
Education
High School Diploma -
Scott's Branch High School
Summerton, SC05-2023
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
Timeline
Inside Sales Representative
WOW
06.2023 - Current
Senior Inside Sales Representative
Verizon Wireless
01.2018 - 06.2023
Customer Service Representative
Kelly Services
08.2013 - 01.2018
Medical Sales Representative
Broad-Path Healthcare
08.2013 - 04.2017
High School Diploma -
Scott's Branch High School
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