Customer-oriented General Manager with over seven years of experience in financial services and daily store operations. Expertise in appraising a diverse range of items with precision to establish fair, ethical, and profitable loan and sales agreements. Recognized for strong business acumen, exceptional communication, and persuasive negotiation skills that drive results. Thrives in high-volume, fast-paced environments by efficiently managing multiple customer needs while fostering a professional and welcoming atmosphere, ultimately enhancing customer satisfaction and strengthening client loyalty. Focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.