Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Blackmon

Hartsville

Summary

Customer-oriented General Manager with over seven years of experience in financial services and daily store operations. Expertise in appraising a diverse range of items with precision to establish fair, ethical, and profitable loan and sales agreements. Recognized for strong business acumen, exceptional communication, and persuasive negotiation skills that drive results. Thrives in high-volume, fast-paced environments by efficiently managing multiple customer needs while fostering a professional and welcoming atmosphere, ultimately enhancing customer satisfaction and strengthening client loyalty. Focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

16
16
years of professional experience

Work History

General Manager

Langston Enterprises, DBA Pawn Express II
09.2019 - 09.2025
  • As General Manager at Langston Enterprises, overseeing all facets of operations is essential to ensure efficiency and profitability. Responsibilities include managing staff, overseeing inventory, and implementing strategic initiatives to enhance customer satisfaction. This role also involves conducting regular performance evaluations and fostering a positive work environment that encourages teamwork and productivity.
  • Successfully increased store revenue by developing targeted marketing strategies and promotions.
  • Streamlined inventory processes to reduce costs and improve stock availability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed and implemented strategies to increase sales and profitability.
  • Reduced operational risks while organizing data to forecast performance trends.

General Manager

Check Express IV
09.2019 - 09.2025
  • In the role of General Manager at Check Express IV, the focus is on delivering exceptional service while managing operational tasks effectively. This position requires strong leadership skills to guide the team towards achieving the company's financial goals and maintaining high service standards. Attention to detail and the ability to work in a fast-paced environment were essential in this position.
  • Implemented customer feedback systems that led to improved service delivery and customer retention rates.
  • Achieved operational efficiency by optimizing workflows.
  • Developed community partnerships that enhanced brand visibility and customer engagement.
  • Accurately processed a high volume of transactions, ensuring cash handling procedures were followed.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Formulated policies and procedures to streamline operations.

Cashier

Walgreens
06.2009 - 09.2012
  • As a Cashier at Walgreens, responsibilities included managing transactions and providing excellent customer service. The role involved ensuring the checkout process ran smoothly and addressing customer inquiries.
  • Maintained a high level of customer satisfaction through efficient service and a friendly demeanor.
  • Accurately processed a high volume of transactions, ensuring cash handling procedures were followed.

Education

None -

Florence Darlington Tech
01.2008

Diploma - undefined

Darlington High School
05.2007

Skills

  • Customer Satisfaction Expert
  • Sales Growth Expert
  • Team Performance Expert
  • Time Management Expert
  • Operational Efficiency Expert
  • Strategic Initiatives Expert
  • Multitasking Expert
  • Critical Thinking Expert
  • Problem solving Expert
  • Oral and written communication Expert
  • Presentation competency Expert
  • Computer literate Expert
  • Research expertise Expert
  • Sales
  • Advertising and marketing
  • Branding
  • Budget allocation
  • Time management
  • Negotiation skills
  • Customer relations

Timeline

General Manager

Langston Enterprises, DBA Pawn Express II
09.2019 - 09.2025

General Manager

Check Express IV
09.2019 - 09.2025

Cashier

Walgreens
06.2009 - 09.2012

Diploma - undefined

Darlington High School

None -

Florence Darlington Tech
Tiffany Blackmon