Tiffany Ennis
Campobello
Summary
Dynamic and engaging, with a proven track record at Still Water Grill as the head bartender for exceptional customer service and multitasking. Expert in cash handling and guest engagement, I have developed a loyal clientele and trained new staff, significantly boosting beverage sales. My strong work ethic and knowledge of food and beverage preparation stand out. I have 16 years of food and beverage allergy skills as well as a
friendly Bartender with exceptional front of house skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
26
26
years of professional experience
Work History
Server
Delaneys Irish Pub
11.2019 - 06.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bartender
Still Water Grill
09.2016 - 06.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Bertuccis Restaurant
10.1995 - 11.2003
- Obtained cash bank and stocked service bar to prepare for operation.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
Education
Associate of Science - Nursing
Branford Hall
Southington, CT06-1999
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- multi tasking
- knowledge of food allergy and preparation of alcohol as well as food choices
Timeline
Server
Delaneys Irish Pub
11.2019 - 06.2021
Bartender
Still Water Grill
09.2016 - 06.2019
Bartender
Bertuccis Restaurant
10.1995 - 11.2003
Associate of Science - Nursing
Branford Hall
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