Tiffany Golphin
Warrenville
Summary
Results-driven retail team leader with a background in customer service and store operations. Proven ability to lead teams, resolve customer needs, and consistently get the job done. Recognized for dependability, teamwork, and strong communication skills.
Overview
7
7
years of professional experience
2014
2014
years of post-secondary education
Work History
Selector
US Foods
Lexington
03.2025 - Current
- Selected products accurately from warehouse shelves for distribution.
- Operated pallet jacks and hand trucks for efficient item movement.
- Maintained cleanliness and organization of work area throughout shifts.
- Verified accuracy of orders, ensuring that all items were properly selected and counted.
- Used RF scanner to pick items from bins and complete orders.
Team Leader
Walmart
North Augusta
08.2022 - 03.2025
- Led team in daily operations and ensured smooth workflow.
- Trained new associates on company policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Team Leader
Walgreens
North Augusta
07.2020 - 08.2022
- Assigned work and monitored performance of project personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Bookkeeper
BI-Lo
Beech Island
11.2018 - 12.2021
- Monitored cash flow, preparing reports to inform management of financial status.
- Trained new staff on bookkeeping procedures and software usage effectively.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
Education
Midland Valley High School
Graniteville, SCSkills
- Team leadership
- Customer satisfaction
- Attention to detail
- Equipment operations
- Product picking
- Record keeping
- Team collaboration
Timeline
Selector
US Foods
03.2025 - Current
Team Leader
Walmart
08.2022 - 03.2025
Team Leader
Walgreens
07.2020 - 08.2022
Bookkeeper
BI-Lo
11.2018 - 12.2021
Midland Valley High School