Tiffany Gross

• Operated assembly line machinery to ensure efficient production flow.
• Conducted quality inspections to maintain product standards and reduce defects.
• Collaborated with team members to optimize workflows and enhance productivity.
• Implemented process improvements that increased efficiency on the production line.
• Monitored inventory levels of materials and components to prevent delays.

Cashier

• Supervised daily store operations, ensuring compliance with company policies and procedures.
• Trained and mentored new employees on customer service best practices and operational tasks.
• Stock
• Recovery

• Trained new employees on assembly processes and safety protocols.
• Assisted in troubleshooting machinery issues to minimize downtime during operations.
• Met daily production quotas by working effectively within a fast-paced assembly line environment.

• Managed daily operations of multiple storage facilities, ensuring optimal functionality and customer satisfaction.
• Supervised staff performance and provided training to enhance service quality and operational efficiency.
• Developed and implemented strategic marketing initiatives to increase occupancy rates and revenue growth.

Collection calls

• Managed collections processes for outstanding accounts, ensuring timely resolution of overdue payments.
• Developed and maintained strong relationships with clients to facilitate effective communication and payment arrangements.
• Analyzed account histories to identify patterns in delinquency and recommend tailored collection strategies.
• Implemented process improvements that increased collection efficiency and reduced outstanding balances across portfolios.
• Turnover accounts to pre-legal be shut off due non payment.

• Entered and verified large data sets with high accuracy, ensuring integrity of information.
• Managed data entry processes using advanced database systems, streamlining workflow efficiency.
• Trained and mentored junior staff on best practices for data entry and quality assurance.

• Skilled at working independently and collaboratively in a team environment.
• Counseled debtors on payment options and arranged installment agreements.
• Persistently reached out to customers with extremely past due accounts to recover lost revenue.
• Streamlined the collections process for increased efficiency with detailed record-keeping and timely followups.
• Negotiated with account holders to devise repayment plans and minimize collections receivables.
• Maximized revenue recovery through diligent research, verification of debtor information, and persistent contact efforts.