Tiffany Varner
Bonneau
Summary
Dynamic Hygiene Assistant with expertise in dental radiography and patient assessment at Coast Kids and Braces. Achievements include significantly enhancing patient satisfaction through effective communication and empathetic care. Proficient in implementing sterilization techniques and training staff, ensuring compliance with hygiene protocols while promoting a collaborative team environment. Committed to maintaining high standards of care and supporting continuous professional development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hygiene Assistant
Coast Kids and Braces
Moncks Corner
07.2022 - 03.2025
- Inspected patient rooms for cleanliness and compliance with safety standards.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Assisted with the implementation of hygiene protocols and procedures.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Addressed patients' concerns, complaints and fears with understanding and empathy, establishing loyal patient following.
- Performed and processed X-rays, and took patients' blood pressure.
- Maintained patient profiles, including allergies, current medications and medical history.
- Cleaned and polished when needed.
- Worked closely with dental hygienists to ensure proper services were provided to each patient.
- Took dental images and X-rays to identify areas of concern and presented to dentists for review.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Positioned patients properly during examination or treatment for comfort and safety.
- Provided training to staff on proper hygiene techniques and methods.
Front Office Administrator
Solomon Family Dentistry
Knightsville
07.2020 - 07.2022
- Scheduled appointments for clients and recorded all client data into the system.
- Preserved office security by following safety procedures and controlling access via reception desk.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Greeted visitors and verified reasons for visit and appointment information.
- Handled confidential information with discretion and sensitivity.
- Identified discrepancies in patient's insurance coverage or benefits, ensuring accuracy of data entered into system.
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
Key Holder
Dollar General
Moncks Corner
10.2018 - 07.2020
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Replenished merchandise displays throughout the store as needed.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Verified and recorded cash totals from daily receipts.
Education
Associate of Arts - Dental Hygiene
Trident Technical College
Charleston, SC05-2027
Skills
- Dental radiography
- Patient assessment
- Sterilization techniques
- Insurance verification
- Customer service
- Team collaboration
- Effective communication
- Dental charting accuracy
- Adaptable to change
- Teeth cleaning proficiency
- Digital radiography
- Oral hygiene instruction
- Organizational skills
Certification
- X-ray certification
- CPR
References
References available upon request.
Timeline
Hygiene Assistant
Coast Kids and Braces
07.2022 - 03.2025
Front Office Administrator
Solomon Family Dentistry
07.2020 - 07.2022
Key Holder
Dollar General
10.2018 - 07.2020
Associate of Arts - Dental Hygiene
Trident Technical College
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