Tim Ruddo
Daniel Island
Summary
An energetic, trustworthy, dynamic Life Member of the PGA with exceptional leadership skills that provide professionalism in all facets of Golf Operations. Persistent in team building through managing, motivating, communicating and providing member service skills to meet the needs of the Facility.
Overview
33
33
years of professional experience
Work History
Outside Operations Manager
Daniel Island Club
03.2023 - Current
- Oversee daily outside operations ensuring optimal Member service practices and effective communication.
- Manage logistics for daily Member play & Tournament events, while enhancing member experience and satisfaction.
- Mentor junior team members by sharing industry knowledge and providing guidance on best practices in outside operations management.
- Ensure safety compliance in all outside operations, conducting regular audits and providing necessary training to staff.
- Coordinate with various departments to align operational strategies with Club objectives.
Project Manager
Greenbrook TMS NeuroHealth Centers
01.2018 - 01.2023
- Developed and managed a pipeline of 190+ NeuroHealth centers in 16 states throughout the Country
- Work efficiently with Landlord’s representatives, Property managers, General contractors & Subcontractors
- Proficient in lease negotiations, amendments & expansion renewals
- Utilize task management skills and budget driven goals
- Ensure compliance with workplace policies according to safety objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed costs and monitored performance.
Commercial Sales Associate
CertaPro Painters of
01.2016 - 01.2018
- Employed high energy sales techniques to contract commercial painting jobs
- Maintained an extensive pipeline of Property managers and Building engineers to improve the painting job network
- Implemented marketing strategies & product knowledge to increase sales
- Utilized effective communication skills to all clients and team staff
- Prioritized & assisted in scheduling jobs to ensure tenant satisfaction was obtained.
- Presented bids and contracts for potential clients to review during meetings.
- Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
Head Golf Professional
Manor Country Club
04.2013 - 08.2015
- Oversaw all Golf related activities directly related to budget, staffing and member service satisfaction
- Implemented cost-saving strategies to be financially sound within Budget guidelines
- Created player development programs to increase participation and grow the game
- Increased member participation within all associations and member tournaments by 30% in 2 years
- Recruited, coordinated and motivated a Staff of 40-50 employees
- Communicated an effective customer-service strategy to meet the member needs and Golf Facility expectations
Director of Instruction
Manor Country Club
03.2001 - 03.2013
- Efficiently recruited, coordinated & managed a Teaching Staff of 5 professionals
- Implemented instructional programs to increase participation in Junior golf, Junior InterClub & local Junior tournaments
- Instructed a golfing membership of 550 members
- Created and devised individual, clinics, groups & corporate instructional programs to help grow the game
- Personally instructed an average of 225 lessons per year
- Implemented the V1 Instructional software & FlightScope technology for lessons and Club Fittings
1st Assistant Professional
Cattail Creek Country Club
10.1997 - 02.2001
- Supervised and managed the Golf Operation in the absence of the Head Golf Professional
- Implemented customer-service strategies to provide a positive environment for all members and their guests
- Hired, trained & managed all Professional staff and support personnel
- Taught an active lesson book to the 275 golfing membership
- Ran an efficient Member, Junior & Corporate tournament program
- Created and oversaw a proactive pace of play strategy
- Helped manage a merchandise buying schedule and inventory control
1st Assistant Professional
Elkridge Hunt Club
03.1997 - 09.1997
- Hired and Trained all Golf Operation staff
- Created and implemented an Employee handbook for all Staff to ensure safetyand procedural requirements
- Instructed an active golfing membership of 450
- Ran the tournament operations for over 75 member and association events
- Oversaw merchandise buying plans and inventory control levels
Head Golf Professional
WestWinds Country Club
03.1996 - 02.1997
- Created merchandise buying plans and maintained an inventory levels of$90,000
- Oversaw all activities related to the financial operation of the Golf Budget
- Implemented leadership qualities to hire, coordinate and manage a service-oriented Professional Staff
- Produced an aggressive productivity and goal achievement strategy inobtaining Facility requirements
- Instructed over 200 individual/group lessons to a membership of 225
- Increased member and association participation by 25% within 1 year
Assistant Professional
WestWinds Country Club
03.1995 - 02.1996
- Supervised all Outside support personnel within the Golf Operation
- Trained all Golf Shop help on point of sale techniques
- Help managed merchandise inventory controls
- Taught and implemented Junior Golf programs as well as individual member lessons
Assistant Professional
Turf Valley Golf & Country Club
10.1993 - 02.1995
- Well trained on merchandise buying plans and inventory control levels
- Excelled at goal achieving and service-oriented skills
- Taught the Junior golf program
- Worked with the Professional staff to schedule Outside support staff
- Managed and coordinated over 300 member and corporate outings
Education
Bachelor of Arts - Physical Education
Towson State University
Towson, Md05.1991
Skills
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking
- Excellent communication
- Organizational skills
- Reliability
- Effective leader
Project planning and development
Lean manufacturing and design
Business process re-engineering
Functional & Business Requirements
Accomplishments
Life Member of the PGA of America
2006 PGA Tour Booz-Allen Classic participant
2010 Nationwide Tour Melwood Open Classic participant
Winner of Section & Chapter events of the Middle Atlantic Section
2014 Simpson Cup official scorer
2015 Nike Teaching Summit
Timeline
Outside Operations Manager
Daniel Island Club
03.2023 - Current
Project Manager
Greenbrook TMS NeuroHealth Centers
01.2018 - 01.2023
Commercial Sales Associate
CertaPro Painters of
01.2016 - 01.2018
Head Golf Professional
Manor Country Club
04.2013 - 08.2015
Director of Instruction
Manor Country Club
03.2001 - 03.2013
1st Assistant Professional
Cattail Creek Country Club
10.1997 - 02.2001
1st Assistant Professional
Elkridge Hunt Club
03.1997 - 09.1997
Head Golf Professional
WestWinds Country Club
03.1996 - 02.1997
Assistant Professional
WestWinds Country Club
03.1995 - 02.1996
Assistant Professional
Turf Valley Golf & Country Club
10.1993 - 02.1995
Bachelor of Arts - Physical Education
Towson State University