Timothy Norton
Aynor,SC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Barista Shift Supervisor
STARBUCKS
01.2025 - Current
- Accurately completed end-of-day financial tasks of cash and card transactions daily.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
BARISTA
STARBUCKS
03.2023 - 01.2025
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
INSTALLATION TECHNICIAN
WACCAMAW TELECOMMUNICATIONS SERVICE
07.2022 - 09.2022
- Running Cat 6 cable from switch to designated areas
- Terminating Cat 6 cables and ensuring the connection is good
- Troubleshooting telephones, security systems, cable, and AP networks
- Installing AP connections
- Testing old and new installation connections
MERCHANDISER
Southern Glazer’s Wine & Spirits
05.2022 - 07.2022
- Build displays and update pricing and special offers within an assigned territory
- Maintain positive relationships with retail customers
- Ensure all company products are properly displayed
- Install point-of-sale materials as directed
- Stock products on shelves, displays, and cold boxes as necessary
- Perform other job-related duties as assigned
MEMBER SERVICE REPRESENTATIVE
PLANET FITNESS
06.2020 - 05.2022
- Greet members and guest providing exceptional customer service
- Handle front desk related activities as needed
- Answer phones in a friendly manner and assist callers with a variety of questions
- Check members into the system
- New member sign-up
- Take prospective members on tours
- Maintain the neatness and cleanliness of the club
ASSOCIATE
SIMEX IWERKS
06.2018 - 07.2019
- Developed positive customer relationships through friendly greetings and excellent service.
- Maintained adherence to all company protocols.
- Prioritized and accomplished wide range of tasks each shift.
- Answered questions regarding store policies and merchandise.
Education
Associate of Science - Licensed Practical Nursing
HORRY GEORGETOWN TECHNICAL COLLEGE
Conway, SC01.2021
Associate of Science - Electronic Engineering
HORRY GEORGETOWN TECHNICAL COLLEGE
Conway, SC01.2016
Skills
- ADAPTABILITY
- POSITIVE ATTITUDE
- FLEXIBILITY
- COMMITMENT
- DEPENDABLE
- PROBLEM SOLVING
- COMPUTER
- Staff motivation
- Goal setting
- Relationship building
- Sales promotion
- Self motivation
- Task delegation
Timeline
Barista Shift Supervisor
STARBUCKS
01.2025 - Current
BARISTA
STARBUCKS
03.2023 - 01.2025
INSTALLATION TECHNICIAN
WACCAMAW TELECOMMUNICATIONS SERVICE
07.2022 - 09.2022
MERCHANDISER
Southern Glazer’s Wine & Spirits
05.2022 - 07.2022
MEMBER SERVICE REPRESENTATIVE
PLANET FITNESS
06.2020 - 05.2022
ASSOCIATE
SIMEX IWERKS
06.2018 - 07.2019
Associate of Science - Licensed Practical Nursing
HORRY GEORGETOWN TECHNICAL COLLEGE
Associate of Science - Electronic Engineering
HORRY GEORGETOWN TECHNICAL COLLEGE
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