Timothy Ballard
Florence
Summary
Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.
Overview
16
16
years of professional experience
Work History
Human Resources Specialist
Darlington County School District
07.2022 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
Administrative Assistant
Darlington County School District - Cain Elementary
09.2022 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Funeral Attendant
Smith's Funeral Home-Florence
02.2017 - 01.2021
- Discussed pre-arranged funeral options and explained pricing to clients
- Displayed the highest level of professionalism and sensitivity when dealing with grieving family members
- Closed and secured caskets and led funeral corteges to churches and burial sites
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers
- Arranged transportation between sites for the remains, mourners, pallbearers and members of the clergy
- Picked up the deceased at private homes, hospitals and county morgues
Substitute Teacher
Darlington County School Dst
08.2016 - 05.2017
- Instructed up to 30 students individually and in groups
- Adapted teaching methods and materials to meet students' varying needs and interests
- Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs
- Worked with other teachers and administrators to evaluate and revise elementary school programs
Behavior Specialist
Florence School District 1
09.2015 - 07.2016
- Communicated nonverbally with children to provide them with comfort, encouragement and positive reinforcement
- Physically and verbally interacted with students throughout the day
- Redirected poor behavior using the positive reinforcement method
- Gave one-on-one attention to students, while maintaining overall focus on the entire group
Substitute Teacher/Coach
Florence School District One
08.2015 - 06.2016
- Clear speaking
- Great attention keeper
- Communicated nonverbally with children to provide them with comfort, encouragement and positive reinforcement
- Implemented and taught a life skills program
- Physically and verbally interacted with students throughout the day
- Redirected poor behavior using the positive reinforcement method
Funeral Attendant
Nelson-Haile Funeral Home
06.2009 - 01.2016
- Assist Funeral Director with completing funeral service
- Assist families with making arrangements for deceased
- Maintain the professionalism of Funeral Business
- Closed and secured caskets and led funeral corteges to churches and burial sites
- Displayed the highest level of professionalism and sensitivity when dealing with grieving family members
- Arranged transportation between sites for the remains, mourners, pallbearers and members of the clergy
- Picked up the deceased at private homes, hospitals and county morgues
Work at Home Representative
Convergys Inc
01.2015 - 08.2015
- Give accurate and appropriate information to resolve issues, troubleshoot and resolve complaints
- Address customer service inquiries in a timely manner
- Maintain call center database by entering and verifying information
- Properly Direct inbound calls
- Effectively managed a high-volume of inbound customer calls
- Addressed and resolved customer product complaints empathetically and professionally
- Gathered and verified all required customer information for tracking purposes
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment
Substitute Teacher
Orangeburg School District 5
08.2011 - 06.2015
- Instructional time with students during the day
- Carried out work teachers left when absent
- Great classroom management skills
- Planned and led activities to develop students' physical, emotional and social growth
- Assisted the classroom teacher in supervising snack time and indoor and outdoor play
- Supported many classroom teachers in implementing a developmentally-appropriate curriculum for a group of students
Security Guard
Allied Barton Security
02.2014 - 10.2014
- Monitored visitors as they entered and exited the facility and community
- Performed random walks to make sure all buildings and gates were secure
- Performed courtesy calls for residents who had problems with residents
- Entered vehicle information into computer system to keep track of those who entered and exited
- Locked and unlocked buildings
- Perform other duties as directed by the Director of Safety and Security
Education
Associate of Science - Mortuary Science/Funeral Service, Funeral Service Management, Speech and Communication, Sociology and Psychology
Piedmont Technical College
Bachelor of Arts -
Claflin University
Orangeburg, SCAssociate of Science - Business Administration
Horry-Georgetown Technical College
Conway, SC12-2025
High School Diploma - Speech and Communication, Sociology and Psychology
Darlington High School
Darlington, SC01.2008
Skills
- Funeral planning
- Empathetic
- Customer-oriented
- Caring and sensitive
- Organized
- Dressing and casketing
- Strong communication skills
- Home and hospital removals
- Goal-oriented
- Positive and friendly
- Cash handling and management
- Retail merchandising experience
- People-oriented
- Detail-oriented
- Exceptional time management skills
- Types 45 WPM
- Team building expertise
- Excellent work ethic
- HR policies and procedures
- Customer relations
- Training development
- Microsoft Office Suite
- Background checks
- Onboarding and orientation
Timeline
Administrative Assistant
Darlington County School District - Cain Elementary
09.2022 - 06.2024
Human Resources Specialist
Darlington County School District
07.2022 - Current
Funeral Attendant
Smith's Funeral Home-Florence
02.2017 - 01.2021
Substitute Teacher
Darlington County School Dst
08.2016 - 05.2017
Behavior Specialist
Florence School District 1
09.2015 - 07.2016
Substitute Teacher/Coach
Florence School District One
08.2015 - 06.2016
Work at Home Representative
Convergys Inc
01.2015 - 08.2015
Security Guard
Allied Barton Security
02.2014 - 10.2014
Substitute Teacher
Orangeburg School District 5
08.2011 - 06.2015
Funeral Attendant
Nelson-Haile Funeral Home
06.2009 - 01.2016
Bachelor of Arts -
Claflin University
High School Diploma - Speech and Communication, Sociology and Psychology
Darlington High School
Associate of Science - Mortuary Science/Funeral Service, Funeral Service Management, Speech and Communication, Sociology and Psychology
Piedmont Technical College
Associate of Science - Business Administration
Horry-Georgetown Technical College
Similar Profiles
Tena ForteTena Forte
Skills Trainer/Job Coach at Darlington County School DistrictSkills Trainer/Job Coach at Darlington County School District
Towana HayesTowana Hayes
Elementary School Teacher at Darlington County School DistrictElementary School Teacher at Darlington County School District
Summer GuinnSummer Guinn
District Math Recovery Teacher Leader at Darlington County School DistrictDistrict Math Recovery Teacher Leader at Darlington County School District