Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiyanna Groom

Certified Nursing Assistant
Camden

Summary

Compassionate professional transitioning into the medical field, leveraging a strong background in customer service and problem-solving. Focused on enhancing patient care and operational efficiency within healthcare settings. Committed to continuous learning and delivering high-quality service in fast-paced environments, ensuring positive patient experiences and outcomes.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Certified Nursing Assistant

Karesh at Beechwood
05.2025 - Current
  • Assisted residents with ADLs, enhancing their comfort and independence in daily activities.
  • Monitored and recorded vital signs, facilitating timely interventions and adherence to care plans.
  • Provided compassionate support in long-term care environment, promoting patient safety and emotional well-being.
  • Collaborated with nurses and interdisciplinary staff to maintain a high standard of resident care.

Senior Loan Specialist

OneMain Financial
04.2022 - 08.2025
  • Performed credit analysis and risk assessment, facilitating informed loan approvals.
  • Assisted clients with application processes, addressing financial concerns to enhance satisfaction.
  • Guided clients through application processes and resolved financial concerns.
  • Reviewed and renewed insurance coverage applications, ensuring compliance with regulations.

Sales Specialist

Spring Venture Group
08.2023 - 04.2024
  • Provided financial consultation regarding coverage options and policy features.
  • Advised clients on coverage options and policy features to align with their financial goals.
  • Reviewed policies to identify gaps and strengthen clients' financial protection strategies.
  • Ensured data integrity by maintaining accurate records for compliance and reporting.

Member Service Representative

Palmetto Citizens Federal Credit Union
08.2018 - 04.2022
  • Processed customer transactions, ensuring accuracy in cash handling and loan payments.
  • Ensured regulatory compliance with banking policies and auditing requirements.
  • Monitored and analyzed daily financial transactions to reduce errors.
  • Partnered with staff to enhance operational processes and service delivery.

Education

High School Diploma -

Camden High School
Camden
05-2010

Skills

  • Direct Patient Care
  • Patient assessment
  • HIPAA compliance
  • Record Accuracy
  • Patient Advocacy
  • Problem-Solving
  • Team Collaboration
  • Compassionate Caregiver

Certification

CNA - Certified Nurse Assistant

Timeline

Certified Nursing Assistant

Karesh at Beechwood
05.2025 - Current

Sales Specialist

Spring Venture Group
08.2023 - 04.2024

Senior Loan Specialist

OneMain Financial
04.2022 - 08.2025

Member Service Representative

Palmetto Citizens Federal Credit Union
08.2018 - 04.2022

High School Diploma -

Camden High School
Tiyanna GroomCertified Nursing Assistant