Summary
Overview
Work History
Education
Skills
Accomplishments
Community Service
Training
Organization
Timeline
Generic

Todasia McClain

North Charleston

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

6
6
years of professional experience

Work History

MDR

Roper saint Francis Bon secure hospital
Charleston
04.2024 - Current
  • Scheduled and directed patient appointments to align with individual healthcare needs.
  • Instructed patients on selecting primary care clinicians to maintain continuity of care.
  • Processed prescription requests and managed referrals to other physician offices efficiently.
  • Handled insurance referrals promptly to facilitate patient access to required services.
  • Answered phone inquiries and routed calls to appropriate departments effectively.
  • Collected co-payments at service time while ensuring accurate posting of charges.
  • Leveraged proficiency in HPP, eClinicalWorks, and EPIC systems for practice operations.
  • Conducted outreach calls for scheduling patient referrals received in the office.

Retail Sales Associate

Nike
10.2022 - 11.2024
  • Utilizing customer service skills and techniques to connect with customer.
  • Assist with loss prevention efforts by providing proactive customer service.
  • Answering customer inquiries regarding Nike goods and services.
  • Welcoming customers and maintaining floor appearance.

Rehab Tech/OSS

Roper Saint Francis Physical Therapy powered by ATI
North Charleston
08.2021 - 03.2024
  • Provide assistance to Physical therapist and performing treatment under supervision of licensed physical therapist.
  • Obtain patient information and maintaining patient information.
  • Sterilizing therapeutic equipment and ensuring that facility is kept cleaned.
  • Handling the necessary paperwork, such as insurance forms.
  • Assist therapist with setting up patients on modalities.

Intern

Crescent Physical therapy
Orangeburg
03.2019 - 07.2019
  • Prepared reports summarizing project progress and results for management review.
  • Maintained accurate records of all activities performed throughout internship period.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Maintained positive working relationship with fellow staff and management.

Education

Bachelor of Science Degree - Human Performance and Recreation

Claflin University
Orangeburg, South Carolina
05.2020

Skills

  • Microsoft Office Suite
  • Moodle 30
  • Dell Computer
  • Patient scheduling
  • Referral management
  • Time management
  • Problem solving
  • Attention to detail
  • Communication skills
  • Conflict resolution
  • Multitasking
  • Customer service
  • Insurance verification
  • Electronic health records

Accomplishments

  • Beta Club
  • Hope Scholarship
  • Dean's List

Community Service

  • March of Dimes
  • Salvation Army
  • Hattie Mae Breast Cancer Walk
  • Boy and Girls Club
  • Crescent Physical Therapy Clinic

Training

  • Individual Dual and Sports Management
  • Basketball/Volleyball
  • Kinesiology
  • Exercise Physiology
  • Community Recreation
  • Community Health Education
  • Health and Human Care and Prevention
  • First Aid and Safety
  • Therapeutic Recreation
  • Abnormal Psychology

Organization

  • Sigma Gamma Rho Sorority Inc., President, 2018-2019
  • NAACP

Timeline

MDR

Roper saint Francis Bon secure hospital
04.2024 - Current

Retail Sales Associate

Nike
10.2022 - 11.2024

Rehab Tech/OSS

Roper Saint Francis Physical Therapy powered by ATI
08.2021 - 03.2024

Intern

Crescent Physical therapy
03.2019 - 07.2019

Bachelor of Science Degree - Human Performance and Recreation

Claflin University
Todasia McClain