Todd Mcelveen
Olanta
Summary
Experienced in managing daily store operations, ensuring adherence to company guidelines and procedures. Responsibilities included payroll administration, employee training, and maintaining compliance with safety regulations. Successfully resolved customer complaints and managed logistics strategies to enhance operational efficiency. Demonstrated ability in performance evaluation and team building through effective recruitment and supervision of staff.
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
26
26
years of professional experience
Work History
Store Manager
Ollies Bargain Outlet
Sumter
04.2022 - Current
I see that all the day to day activities are done according to the company’s guidelines and procedures. I am responsible for the weekly payroll hours and make sure that we are not overspending. I see to it that all things in the entire building is working correctly and if not make sure that the are fixed in a timely manner
- Ensured compliance with safety regulations and company policies.
- Managed daily banking activities such as deposits and withdrawals.
- Created weekly work schedules for store personnel.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Resolved customer complaints in a timely manner.
Logistics Manager
Academy Sports Outdoors
Florence
09.2020 - 04.2022
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Conducted training sessions for new employees on safety procedures within the warehouse.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
- Developed and managed logistics strategies to improve the efficiency of operations.
Assistant Manager
Walmart
Lake City
06.1999 - 10.2020
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Reviewed completed work to verify consistency, quality, and conformance.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Lake City High Schools
Lake City, South Carolina06-1993
Skills
- Payroll administration
- Employee training
- Visual merchandising
- Inventory management
- Regulatory compliance
- Team building
- Work scheduling
- Performance evaluation
- Logistics management
- Safety compliance
- Risk management
- Store opening and closing procedures
Timeline
Store Manager
Ollies Bargain Outlet
04.2022 - Current
Logistics Manager
Academy Sports Outdoors
09.2020 - 04.2022
Assistant Manager
Walmart
06.1999 - 10.2020
High School Diploma -
Lake City High Schools