Tom P. Lindquist
Charleston
Summary
Proactive pest management professional with a multi-faceted expertise in planning, organization, and the direction of diverse aspects of operations. A highly effective facilitator possessing a strong customer focus and the demonstrated capacity to develop solutions to operational issues.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Service Manager
Lookout Pest Control
10.2024 - 05.2025
Service Manager
Advanced Termite + Pest Control
05.2022 - 10.2024
- Training of new technicians
- Vehicle and equipment maintenance
- Ordering and maintain inventory
- Assist technicians with problem accounts
- Assist with scheduling routes
- Handle customer complaints and concerns
- Took the company though the process to become Quality Pro and Quality Pro Green
Anchor Pest Control
11.2021 - 01.2022
Pest Management Specialist
Arrow Pest Control
08.1993 - 07.2021
- Vast responsibilities over a 27 year career with the company have included:
- Providing technical support to the General Manager by managing the service technician and customer service workforce
- Advising and appraising senior leadership, and ownership of current industry trends, new technology, and material/chemical selections
- Developing and implementing service and treatment protocols
- Assisting sales professionals in growing the business into vertical markets (i.e., property management, hospitality, and commercial warehousing)
- Providing technical assistance and support to all staff, regarding inspections and pest identification
- Advising staff of IPM techniques to properly serve our customers in an effort to improve quality, treatment efficacy, cost efficiency, and reduce retreatment occurrences
- Advising and mediating customer complaints, and providing technical support on critical sales proposals and accounts
- Previous internal positions held include: Radon Mitigation Specialist, Pest Management Professional, Termite Operations Manager, and Technical Operations Manager
Education
No Degree - Business Administration
Miami Dade College
Miami, FLSkills
- Well versed in the routine calibration, care, maintenance, and repair of:
- Handheld compressed air sprayers
- Backpack compressed air sprayers
- “Power” spray equipment
- Gas powered application equipment
- Hand and power tools
- Well versed in all areas of aspects of professional pest management including:
- Structure infesting ants
- Cockroach control
- Rodent pest management
- Bed bugs
- Mosquito and tick control
- Conventional Termite Control and other WDO
- Sentricon Certified
Certification
- SC Applicator licence # CA034432
- NJPMACredentialed WDO Inspector #96
Timeline
Service Manager
Lookout Pest Control
10.2024 - 05.2025
Service Manager
Advanced Termite + Pest Control
05.2022 - 10.2024
Anchor Pest Control
11.2021 - 01.2022
Pest Management Specialist
Arrow Pest Control
08.1993 - 07.2021
No Degree - Business Administration
Miami Dade College
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