Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tomika Wheeler

Conway

Summary

Highly organized and detail-oriented Medical Records and Administrative Assistant with over five years of experience in healthcare and customer service environments. Proven ability to manage confidential records, support HR functions, and ensure smooth administrative operations. Strong interpersonal skills, tech proficiency, and a commitment to accuracy and compliance in all recordkeeping tasks.

Overview

15
15
years of professional experience

Work History

Family Manager

Home Parent
04.2024 - Current
  • Managed finances effectively with budgeting and expense tracking to achieve financial goals.
  • Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
  • Maintained a clean and organized household for improved efficiency and stress reduction.
  • Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.
  • Developed strong relationships with educators and healthcare providers for optimal support of family members.
  • Volunteered at fundraisers and social gatherings with educators.
  • Coached recreational sports teams and maintained a healthy relationships with team-mates and families.

Entrepreneur

Crafty Creations
08.2022 - 04.2023
  • Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
  • Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
  • Launched new product lines successfully through comprehensive planning, strategy and research.
  • Determined business plan, mission statement, and vision.
  • Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
  • Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
  • Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.

Medical Records Director / Administrative Assistant

Angel Oak Nursing & Rehabilitation Center
08.2021 - 08.2022
  • Managed the receipt, filing, and release of medical records with strict confidentiality.
  • Requested and organized medical records from external providers.
  • Maintained filing systems for the business office.
  • Assisted with various HR-related tasks and documentation.
  • Handled administrative calls and took messages on behalf of leadership staff.
  • Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
  • Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
  • Assisted with various social-work related tasks and new admission/discharge paperwork.
  • Responsible for ensuring all discharged patients were sent home with proper medical equipment.
  • Responsible for filing death certificates.
  • Filled in as activities director when needed.

Shift Supervisor

CVS Pharmacy
03.2014 - 10.2017
  • Oversaw daily operations, ensuring staff adhered to job responsibilities.
  • Assisted with pharmacy duties as needed.
  • Performed safe counts and handled cash management.
  • Opened and closed the store following company protocols.

Sales Associate

Plato's Closet
02.2011 - 03.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Took on supervisor duties with a promotion.
  • Managed safe counts and emptying cash registers for opening/closing responsibilities.
  • Manged employee schedules and work-excuses.

Education

Certificate - Medical Administrative Assistance

Horry Georgetown Technical College
Conway, SC
05-2021

High School Diploma - undefined

Saint James High School
Murrells Inlet, SC
01.2014

Skills

  • Microsoft Word, Excel, PowerPoint
  • Medical Records Management
  • Administrative Support
  • Customer Service
  • Organizational Efficiency
  • HR Assistance
  • Multitasking
  • Communication
  • Time Management
  • Appointment scheduling
  • Critical thinking
  • Problem-solving

Languages

English
Native or Bilingual

Timeline

Family Manager

Home Parent
04.2024 - Current

Entrepreneur

Crafty Creations
08.2022 - 04.2023

Medical Records Director / Administrative Assistant

Angel Oak Nursing & Rehabilitation Center
08.2021 - 08.2022

Shift Supervisor

CVS Pharmacy
03.2014 - 10.2017

Sales Associate

Plato's Closet
02.2011 - 03.2014

High School Diploma - undefined

Saint James High School

Certificate - Medical Administrative Assistance

Horry Georgetown Technical College

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Tomika Wheeler