Toni Ann Thomas
Goose Creek
Summary
Detail-oriented and mission-driven professional with leadership experience in customer service management and aviation maintenance. Skilled in team supervision, inventory control, scheduling, operational coordination, and compliance with safety and security standards. Currently pursuing a Bachelor’s degree in Criminal Justice with a concentration in Homeland Security, with career interests in Human Resources and Criminal Justice administration. Holds an active U.S. security clearance and experience working in high-responsibility, fast-paced environments requiring accountability, confidentiality, and teamwork.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tool Room Attendant
United States Air Force, USAF
Charleston, SC
06.2025 - 06.2026
- Maintained tools and equipment to support functionality and compliance with safety regulations.
- Assisted in organizing inventory for optimal access and use of supplies.
- Operated machinery following safety protocols to reduce risks during tool handling.
- Trained new staff on procedures and safety standards for tool management to improve overall performance.
- Collaborated with maintenance teams to arrange repairs and maintenance of tools and equipment.
- Implemented systems for tracking inventory to enhance accuracy in stock levels and availability.
Aviation Maintenance Specialist
United States Air Force
01.2022 - 2025
- Perform scheduled and preventative aircraft maintenance in compliance with Air Force technical standards and safety regulations.
- Conduct inspections, troubleshooting, repairs, and operational testing on aircraft systems and equipment.
- Maintain accurate maintenance records, technical documentation, and equipment logs.
- Coordinate with maintenance teams to ensure aircraft readiness and mission capability.
- Support inventory accountability and equipment tracking valued at over $4 million in assets.
- Train and assist junior personnel on maintenance procedures, safety practices, and operational standards.
- Operate in high-pressure environments requiring precision, accountability, and adherence to strict protocols.
- Maintain an active U.S. Security Clearance and follow classified handling procedures.
Assistant Manager
Hooters
Clearwater, FL
01.2020 - 01.2022
- Supported daily operations in a busy restaurant environment.
- Assisted with creating employee schedules and managing staffing needs.
- Helped supervise team members, assigned tasks, and provided training support.
- Participated in inventory management, including ordering food products and supplies.
- Monitored inventory levels to reduce waste and prevent shortages.
- Addressed customer concerns in a professional manner and contributed to high satisfaction levels.
- Aided in cash handling, register balancing, and operational reporting.
- Contributed to hiring, onboarding, and team communication efforts.
Education
Bachelor of Science - Criminal Justice – Homeland Security
Upper Iowa University
Fayette, IA05.2026
Associate of Applied Science - Aviation Maintenance Technology
Community College of the Air Force
01.2026
Bachelor of Arts - Food And Restaurant Service Management
University of Central Florida
Orlando, FL01.2020
Skills
- Achieved enhanced team performance through effective human resources support
- Optimized personnel scheduling, resulting in improved workforce deployment
- Streamlined inventory and supply management to reduce operational delays
- Coordinated operational efforts that led to improved efficiency
- Delivered vital administrative support that increased overall productivity
- Cultivated training and mentorship opportunities, contributing to staff development
- Resolved conflicts promptly, fostering a collaborative work environment
- Elevated customer service excellence, positively impacting client relationships
- Maintained strict adherence to security and compliance procedures, ensuring organizational safety
- Executed precise records management, enhancing information retrieval efficiency
- Utilized Microsoft Office Suite to generate professional documentation
- Coordinated logistics effectively, ensuring timely resource allocation
Certification
- Active U.S. Security Clearance
- Military Leadership & Team Collaboration Experience
- Experience Managing High-Value Inventory & Equipment
- Strong Organizational and Administrative Skills
- Adaptable in Fast-Paced and High-Stress Environments
Timeline
Tool Room Attendant
United States Air Force, USAF
06.2025 - 06.2026
Aviation Maintenance Specialist
United States Air Force
01.2022 - 2025
Assistant Manager
Hooters
01.2020 - 01.2022
Associate of Applied Science - Aviation Maintenance Technology
Community College of the Air Force
Bachelor of Science - Criminal Justice – Homeland Security
Upper Iowa University
Bachelor of Arts - Food And Restaurant Service Management
University of Central Florida