Toni Gilliard
North Charleston
Summary
Dynamic sales advisor with proven ability to enhance customer experiences and drive sales. Known for flexibility, reliability, and strong multitasking skills.
Developed strong customer service and teamwork skills in fast-paced retail environment, focusing on maintaining high standards and efficient operations. Demonstrated ability to handle customer inquiries, resolve issues, and support store initiatives. Seeking to transition into new field, bringing commitment to delivering quality service and fostering positive customer experiences.
Overview
3
3
years of professional experience
Work History
Sales Advisor
Best Buy
North Charleston, SC
04.2026 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Provided technical support for electronic devices, resolving customer inquiries effectively.
- Demonstrated product features and benefits to drive sales engagement.
- Collaborated with team members to maintain store organization and cleanliness.
- Processed customer transactions accurately using point-of-sale systems.
Front End Associate
Walmart
North Charleston, SC
12.2024 - 04.2026
- Assisted customers with product inquiries and store navigation, enhancing overall shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained merchandise displays, optimizing visibility and accessibility of products for customers.
- Collaborated with team members to restock shelves promptly and keep inventory organized.
- Trained new associates on operational processes and customer service standards to ensure consistency.
Team Member
Firehouse Subs
North Charleston, SC
06.2024 - 10.2024
- Prepared food items following standardized recipes to ensure consistency and quality.
- Delivered exceptional customer service, addressing inquiries and resolving concerns promptly.
- Operated kitchen equipment safely and efficiently to maintain optimal workflow.
- Collaborated with team members to streamline operations during peak hours.
Team Member
Tropical Smoothie
North Charleston, SC
04.2023 - 04.2024
- Maintained cleanliness and organization of workstations to comply with health standards.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Trained new employees on food preparation techniques and safety protocols effectively.
- Implemented process improvements that enhanced service speed during busy shifts.
Education
High School Diploma -
Fort Dorchester High School
North Charleston, SCAssociate of Science -
Trident Technical College
North Charleston, SCSkills
- Sales experience
- Customer service experience
- Building rapport
- Customer service
- Collaboration and teamwork
- Flexible schedule
- Flexible and adaptable
- Multitasking Abilities
- Reliability
- Friendly, positive attitude
Timeline
Sales Advisor
Best Buy
04.2026 - Current
Front End Associate
Walmart
12.2024 - 04.2026
Team Member
Firehouse Subs
06.2024 - 10.2024
Team Member
Tropical Smoothie
04.2023 - 04.2024
High School Diploma -
Fort Dorchester High School
Associate of Science -
Trident Technical College