Tonya Jumper
Greenville
Summary
Dynamic Administrative Coordinator with a proven track record at Children's Medical Center, excelling in client relations and data management. Adept at efficiently processing referrals and scheduling, while maintaining confidentiality. Recognized for enhancing patient experience through proactive communication and meticulous organization, ensuring seamless operations in a fast-paced environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Children's Medical Center
Greenville
10.2023 - Current
- Managed incoming referrals and scheduled new patients according to established protocols.
- Created patient accounts in the system, ensuring accurate setup as per referral requirements.
- Completed insurance and Medicaid verifications efficiently.
- Maintained waitlist spreadsheet for tracking patient availability.
- Ensured virtual appointment links sent via email 1-2 days prior to appointments.
- Coordinated schedules for 8 therapists and Counseling Department Director, adhering to templates.
- Processed all counseling records requests promptly.
- Conducted reminder and follow-up calls for patients who did not schedule in-office visits.
Executive Assistant
Brio Primary Care
Greenville
01.2023 - Current
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
Receptionist
Dapper Ink
Greenville
02.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
Orangetheory Fitness Sales Associate
Orangetheory Fitness
Simpsonville
11.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed new members, managed 40 + phone calls each shift, responded to emails
- Assisted each coach in both closing and opening duties
Orangetheory Fitness Coach
Orangetheory Fitness
Greenville
12.2020 - 02.2022
- Modified workout plans according to fitness levels and medical considerations.
- Developed strong member relationships with caring and collaborative approach.
- Provided coaching about healthy lifestyle strategies.
- Oversaw fitness areas with practiced eye for safety or training issues.
- Instructed on proper use of equipment for safety of all members.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
Food Service Operator
Greenville County School District
Greenville
12.2018 - 06.2019
- Greeted students at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Teacher's Aide
Southside Christian School
Simpsonville
08.2017 - 12.2018
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted teachers with supervision and care of group of 14-18 children.
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Promoted physical, mental and social development using classroom games and activities.
- Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Participated in professional development opportunities and attended in-services and seminars.
Education
Bachelor of Arts - Broadcast Journalism
Bob Jones University
Greenville, SC05.2004
Skills
- Customer service and relations
- Accounting techniques
- Client greeting and seating
- Delivery coordination
- Travel planning
- Call answering and routing
- Data entry and database management
- Office correspondence and documentation
Skills
- Data Entry and Database Software
- Positive Attitude and Energetic
- Telephone Answering
- Correspondence and Office Documents
Certification
Personal Training Certification - 2020
Timeline
Administrative Coordinator
Children's Medical Center
10.2023 - Current
Executive Assistant
Brio Primary Care
01.2023 - Current
Receptionist
Dapper Ink
02.2022 - 01.2023
Orangetheory Fitness Sales Associate
Orangetheory Fitness
11.2021 - 02.2022
Orangetheory Fitness Coach
Orangetheory Fitness
12.2020 - 02.2022
Food Service Operator
Greenville County School District
12.2018 - 06.2019
Teacher's Aide
Southside Christian School
08.2017 - 12.2018
Bachelor of Arts - Broadcast Journalism
Bob Jones University