Tonya Smarr
Administrative Assistant/Bookkeeper
Great Falls,SC
Summary
Organized and dedicated Human Resources Office Coordinator with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual and productive professional when working with little to no supervision.
Overview
28
28
years of professional experience
Work History
Human Resources Office Coordinator
Winthrop University
08.2022 - Current
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by initiating I-9 Verification process for all employees, scheduling appointments, and making sure all documentation was received and accurate.
- Maintained human resources information system (Banner and People Admin) and kept employee files up to date and accurate.
- Maintained records of new hire training as well as the yearly training of current employees in Safe Colleges.
- Ensured that all HR systems were in sync with employee information.
- Corresponded with supervisors and department chairs regarding employee performance reviews on a monthly basis.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Completed employee employment verifications and unemployment paperwork prior to hiring or termination.
Administrative Assistant/Bookkeeper
Great Falls Elementary School
08.2019 - 08.2022
- Answer multi-line phone system, route calls, deliver messages to staff, and greet visitors.
- Execute record filing system to improve document organization and management.
- Facilitate all maintenance requests.
- Enroll new students making sure that all proper documentation is received.
- Code all students in PowerSchool and prepare quarterly reports.
- Enroll all 4K students in the CERDEP program, ensuring that all students and teachers meet qualifications and that proper files are completed and maintained throughout the year.
- Sort and distribute office mail and record incoming shipments for district records.
- Schedule office meetings as well as appointments with parents and various community members.
- Interact with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generate reports and type letters in Word and prepare PowerPoint presentations in addition to creating spreadsheets in Excel.
- Monitor the principal's work calendar and schedule appointments, meetings, and travel.
- Restock supplies and place purchase orders to maintain adequate stock levels.
- Process procurements and purchase orders using Smart Fusion.
- Process invoices and expenses to facilitate on-time payment.
- Monitor premises, screen visitors, update logs, and issue passes to maintain security.
- Coordinate travel arrangements by booking airfare and hotel
- Serve as school Communication Manager, create newsletters, maintain social media and school website, and provide information to newspapers.
Merchandising Execution Team Associate
Home Depot
07.2020 - 12.2021
- Monitored and replenished display inventory and restructured according to available stock.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created visual marketing and styled displays.
- Monitored and performed price changes.
- Arranged consistent shelves, bins and racks store wide by following established planograms.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Developed merchandising strategy to efficiently move overstock.
- Completed stock orders and managed inventory levels.
- Presented store update suggestions and layouts to management.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Math Interventionist
Great Falls Elementary School
08.2018 - 07.2019
- Worked with specialized education software to promote lesson interaction.
- Tailored education and development goals to match individual student abilities and needs.
- Maintained accurate and complete student records to prepare reports on children and activities.
- Prepared classroom for class activities and provided a variety of materials and resources for children to explore, manipulate and use daily
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Served as school Communication Manager, creating newsletters, maintaining social media, school website, and providing information to newspapers.
Guest Services Associate
Carowinds
02.2018 - 04.2019
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Resolved guest issues with knowledgeable and friendly service.
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
- Sold daily park tickets, meals, drink cups, fast lane passes, and season passes.
- Maintained an accurate till each shift.
- Entered season pass data correctly and efficiently.
Computer Lab Manager
Great Falls Elementary School
08.2014 - 07.2018
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Monitored students in grades Kindergarten through 5th as they worked on various educational software programs.
- Helped students if they needed assistance with math or reading.
- Scheduled and facilitated schoolwide testing three times per year.
- Served as school Communication Manager, creating newsletters, maintaining social media and school website, and providing information to newspapers.
Kindergarten Instructional Assistant
Great Falls Elementary School
08.2005 - 07.2014
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Arranged and organized classroom desks, chairs and supplies.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Helped teachers manage bus loading and unloading.
- Administered and graded homework assignments and tests.
- Prepared reports and maintained administrative records.
- Laminated teaching materials to increase durability under repeated use.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Secretary
Smarr Heating And Air
02.1999 - 07.2005
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents, memos, and invoices.
- Handled daily scheduling tasks and provided administrative support.
- Organized envelopes, postage, and mail correspondence, and coordinated with delivery and courier services.
- Recorded expenses and maintained accounting records.
- Entered data into the computer system and updated customer contacts with information to keep records current.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Loan Officer
Republic Federal Credit Union
08.1995 - 03.1999
- Submitted loan applications to manager for verification and recommendations.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Maintained strict confidentiality of bank records and client information.
- Advised clients on automobile and personal loans.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Proactively identified solutions for customers experiencing credit issues.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Explained very technical financial information to applicants in easy to understand language.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Assessed aging accounts and initiated collection strategies based on conditions.
- Reconciled monthly bank statements.
Education
Bachelor of Science - Business Administration
Winthrop University
Rock Hill, SC05.1994
High School Diploma -
Andrew Jackson High School
Kershaw, SC06.1990
Skills
- Office Supplies and Inventory Control
- Multi-Line Telephone Systems and Directing Callers
- Ease with Computers and Technology
- Strong Organizational Skills, Multitasking and Time Management
- Confidentiality and Data Protection Including Sensitive Material Handling, Document and File Management
- Advanced MS Office Suite Knowledge
- Employee Communications
- Visitor Relations
- Reception Duties
- Administrative and Clerical Support
- Social Media and Website Maintenance
- Highly Efficient and Productive
- Accounting and Bookkeeping
Timeline
Human Resources Office Coordinator
Winthrop University
08.2022 - Current
Merchandising Execution Team Associate
Home Depot
07.2020 - 12.2021
Administrative Assistant/Bookkeeper
Great Falls Elementary School
08.2019 - 08.2022
Math Interventionist
Great Falls Elementary School
08.2018 - 07.2019
Guest Services Associate
Carowinds
02.2018 - 04.2019
Computer Lab Manager
Great Falls Elementary School
08.2014 - 07.2018
Kindergarten Instructional Assistant
Great Falls Elementary School
08.2005 - 07.2014
Secretary
Smarr Heating And Air
02.1999 - 07.2005
Loan Officer
Republic Federal Credit Union
08.1995 - 03.1999
Bachelor of Science - Business Administration
Winthrop University
High School Diploma -
Andrew Jackson High School
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