Summary
Overview
Work History
Education
Skills
Timeline
Generic

Torenisha Caldwell

Newberry,SC

Summary

Dynamic customer service professional with a proven track record at Loves Travel Stop, excelling in technical support and data entry. Recognized for exceeding sales goals through exceptional interpersonal skills and efficient complaint resolution. Adept in Microsoft Office, fostering strong customer relationships to drive repeat business and enhance overall satisfaction.

Customer service professional prepared to enhance team performance and customer satisfaction. Background includes managing customer service operations and optimizing workflows for better efficiency. Known for fostering collaboration and adapting to dynamic environments. Brings expertise in conflict resolution and team leadership.

Overview

6
6
years of professional experience

Work History

Customer Service

Loves Travel Stop
03.2021 - Current
  • Streamlined account management processes for improved efficiency and customer service.
  • Exceeded sales goals through exceptional customer service and product knowledge.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Provided expert customer service and technical support to clients.
  • Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings.
  • Provided exceptional customer service, resolving inquiries and issues on spot.
  • Provided exceptional customer service by addressing inquiries promptly and thoroughly.

Cashier

BI-LO
05.2019 - 03.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

No Degree - Health Sciences

Midlands Technical College
West Columbia, SC
06-2028

High School Diploma -

Newberry High School
Newberry, SC
06-2018

Skills

  • Customer service
  • Technical support
  • Data entry
  • Health information management
  • Microsoft Office
  • Time management
  • Customer service and assistance

Timeline

Customer Service

Loves Travel Stop
03.2021 - Current

Cashier

BI-LO
05.2019 - 03.2021

No Degree - Health Sciences

Midlands Technical College

High School Diploma -

Newberry High School
Torenisha Caldwell