Traci-Lyn Galios
Simpsonville,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Univeral Security
04.2023 - 04.2024
- Streamed lined operations for security at the State capitol building in St Paul, Minnesota
- Job duty included to secure the building, check the stairwells and perimeter for any suspicious activity.
- Access Control
- May 2023, I was assigned a second location at the Mall Of America Columbia store
- Job duties are to deter any suspicious or potential theft, monitor cctv and report to supervisor.
Court house Security Officer
G4S Secure Solutions and Allied Universal Security
05.2021 - 01.2023
- Courthouse security, entry control, Xray machine and magnometer certified, CCTV, enforcing rules with customer service, providing information and assisting the general public, certified Emergency responder, trained first aid and CPR, valid driver's license, valid guard card, perform security patrols of designated areas on foot or in vehicle, watch for irregular or unusual conditions that may create security concerns or safety hazards, sound alarms or calls police or fire department in case of fire or presence of unauthorized persons, warn violators of rule infractions, permit authorized persons to enter property and monitors entrances and exits, observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements, investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post, provide assistance to customers, employees and visitors in a courteous and professional manner
Donor Recruitment Specialist
The Blood Bank Of Hawaii
01.2020 - 01.2021
- Donor recruitment specialist, contacting new and returning donors, scheduling/ rescheduling of appointments, computer skills, proper phone etiquette, customer service, handling complaints and directing calls to proper departments, monthly achievements on excelling KPI. Managed approximately 100 out going calls and emails per day from donors.
Good Communication Skills and Customer Service/ Commercial Cleaning
KLEENCO GROUP CO
01.2019 - 01.2020
- Required to work with little to no supervision, trained to clean all high touch surface areas due to Covid-19, cleaning and sanitizing of kitchen and restroom facilities, trash disposal, vacuuming, mopping and other requirements suggested, responsible of setting alarms and holding keys for various banks
Certified Server Trainer
FCH Enterprises Inc
01.2019 - 01.2020
- Certified Trainer, Shift leader, greeting every guest with Aloha, efficiently taking beverage and food orders, repeating and placing in orders using POS system, running food orders and beverages to guests in an efficient and timely manner, ensuring quality customer service, checking in on guests, suggestive selling and payment processing
Customer Service/Server
CHILI'S
01.2011 - 01.2019
- Server Trainer, Shift lead responsibilities with assistant manager duties, duties as a server included greeting every guest with Aloha, efficiently taking beverage and food orders, suggestive selling and menu knowledge, repeating and placing in orders using ALOHA POS system, running beverages and food orders to guests in an efficient and timely manner, ensuring food quality and customer service, checking in on guests and payment processing, lead server in continuous 13 rolling weeks for 3 years, trained in expediting orders on the line, ensuring food quality, cash handling
Front Line Cook/ Cashier/ Assistant Manager
KRISTEN'S KITCHEN
01.2008 - 01.2010
- Held the responsibility of being on the business bank account and handling money drops, cash handling, payment processing, held interviews and managed inventory and ordering, ran the functioning tasks and operations of the food truck add-on to the business, front line cook, food prep, server
Education
High school diploma -
Waipahu High School
Honolulu, HISkills
- Commercial Cleaning
- Detailed Oriented
- Cash Handling
- Retail Sales
- Food Safety
- Bartending
- Restaurant Hospitality
- Assistant Manager Experience
- Store Management Experience
- Shift Management
- Aloha POS
- Micros POS
- CSG Systems
- Microsoft
- Call center
- Phone Etiquette
- Customer service
- CCTV
- CPR/ First Aid
- Complex Problem-Solving
- Access Control
- Emergency First Responder
Certification
- First Aid Certification
- Guard Card
- CPR/AED
- Driver's License
Timeline
Security Officer
Allied Univeral Security
04.2023 - 04.2024
Court house Security Officer
G4S Secure Solutions and Allied Universal Security
05.2021 - 01.2023
Donor Recruitment Specialist
The Blood Bank Of Hawaii
01.2020 - 01.2021
Good Communication Skills and Customer Service/ Commercial Cleaning
KLEENCO GROUP CO
01.2019 - 01.2020
Certified Server Trainer
FCH Enterprises Inc
01.2019 - 01.2020
Customer Service/Server
CHILI'S
01.2011 - 01.2019
Front Line Cook/ Cashier/ Assistant Manager
KRISTEN'S KITCHEN
01.2008 - 01.2010
High school diploma -
Waipahu High School
- First Aid Certification
- Guard Card
- CPR/AED
- Driver's License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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