Traci Smith
Ruby
Summary
Results-driven Production Control Planner with expertise in cost reduction strategies and workflow optimization. Proven ability to analyze inventory and coordinate production schedules to enhance operational efficiency.
Overview
19
19
years of professional experience
Work History
Production Control Planner
Conbraco/Aalberts Ind
Pageland
09.2014 - Current
- Analyzed inventory levels to ensure material availability for production needs.
- Coordinated production schedules, enhancing workflow efficiency across departments.
- Collaborated with cross-functional teams to streamline operations and address production challenges.
- Assessed supply chain processes, recommending improvements to enhance overall performance.
Customer Service Representative
Conbraco Industries Inc.
Pageland
09.2014 - Current
- Assisted customers with product inquiries and order processing to enhance satisfaction.
- Resolved customer complaints and issues effectively to improve overall experience.
- Educated customers about product features and benefits.
- Processed returns and exchanges according to company policies to ensure customer compliance.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Shipping and Receiving Manager
Family Dollar Distribution Center
Matthews
03.2007 - 09.2013
- Led shipping and receiving operations at Family Dollar Distribution Center, ensuring timely and accurate deliveries.
- Scheduled shipments and managed dock activities, maximizing space utilization and improving workflow efficiency.
- Managed inventory accuracy through regular audits and system updates.
- Implemented process improvements to streamline workflow in the warehouse.
- Trained staff on safety protocols and efficient merchandise handling, enhancing workplace safety and compliance.
- Resolved any issues or disputes related to shipments promptly and professionally.
- Communicated regularly with other departments such as sales, marketing and operations regarding supply chain updates.
Education
High School Diploma -
Piedmont High School
Monroe NC05-1991
Skills
- Production scheduling
- Capacity planning
- Materials management
- Inventory maintenance
- Workflow optimization
- Resource allocation
- Cost reduction strategies
- Scheduling
Timeline
Production Control Planner
Conbraco/Aalberts Ind
09.2014 - Current
Customer Service Representative
Conbraco Industries Inc.
09.2014 - Current
Shipping and Receiving Manager
Family Dollar Distribution Center
03.2007 - 09.2013
High School Diploma -
Piedmont High School