Tracy Isham
The THI Insurance Group
Easley
1
Certification
36
years of professional experience
Results-driven professional skilled in client communications, multitasking, and conflict resolution. Strong analytical and teamwork capabilities enhance adaptability in dynamic environments. Committed to contributing to team success while pursuing continuous growth and skill development.
Work History
Business Teacher
4 Years- Taught Business Data Applications and Merchandising I classes, equipping high school students with essential skills and knowledge.
- Maintained an orderly classroom environment, fostering a positive learning experience that encouraged student engagement.
- Adhere to all school policies and procedures.
- Developed comprehensive business education curriculum aligned with state standards.
- Facilitated engaging classroom discussions to enhance student understanding of financial literacy concepts.
- Implemented innovative teaching methods to improve student retention and application of business principles.
- Collaborated with local businesses to create real-world learning opportunities through classroom visits.
- Evaluated student performance through assessments, providing constructive feedback for academic growth.
- Advised students on career pathways and post-secondary opportunities within the field of business, guiding their educational goals.
- Improved student comprehension by incorporating real-world examples and case studies into lessons.
- Participated in professional development workshops to stay current on best practices in business education teaching techniques.
- Maintained open communication with parents and guardians regarding student progress, addressing concerns as needed.
- Served on academic or administrative committees related to institutional policies, departmental matters and academic issues.
Insurance Broker
12 Years 4 Months- Consulted with potential clients to assess insurance needs and identified optimal coverage options.
- Presented policy illustrations to clarify policy details and highlight benefits, facilitating successful sales.
- Sold various insurance products including life insurance, Medicare supplements, fixed annuities, and vision and dental plans in client meetings.
- Ensured compliance with state regulations set by the Department of Insurance.
Senior Claims Adjuster
15 Years 4 Months- Delivered high quality resolution to auto insurance claims through immediate client contact, effective investigation, reserving and adjustment of claims incurred by clients or third parties to determine validity and compliance with company policy.
- Reviewed corporate policies and procedures with clients to ensure understanding of all the terms and conditions of the case efficiently, ensuring timely resolutions.
- Functioned as company representative during depositions and mediations. Maintained efficient lawsuit handling by collaborating with legal teams to address complex claims and mitigate potential risks.
- Facilitated referrals to defense attorneys based on venue, collaborating with attorneys for plaintiffs and defendants to negotiate effective compromise settlements.
- Initiated subrogation process by identifying opportunities and promptly referring cases to Subrogation Services after thorough investigation.
- Trusted subject matter expert on applicable case and statutory law. Updated job knowledge by participating in educational opportunities, reading professional publications.
Buyer/Merchandising Sales Manager
4 Years- Analyzed industry trends and monitored sales patterns to tailor product offerings for enhanced competitiveness.
- Handled product selection. Managed overall product offering and pricing strategies to maximize profit.
- Located and selected quality vendors. Organized opportunities for vendor bidding. Negotiated competitive quotations through thorough research of vendor, product quality, and pricing.
- Identified and analyzed industry trends to ensure competitiveness. Monitored sales trends to tailor product offering.
- Cultivated vendor relationships through consistent rapport, negotiated costs and services, and established purchase orders and contracts for new vendors.
Intangible Tax Examiner
3 Years- Reviewed tax returns for accuracy and compliance with state regulations.
- Conducted audits to identify discrepancies and ensure proper tax assessment.
- Collaborated with taxpayers to resolve inquiries and provide guidance on tax obligations.
- Communicated with taxpayers in writing and by telephone.
- Reduced errors in tax assessments by meticulously reviewing calculations and documentation.
Education
MBA - Business Administration
Bachelor of Science - Business Economics
Skills
Business development
Customer Service
Analytical skills
Problem-solvingggggggggg
Critical thinking
Excellent communication
Effective communication
Adaptability and flexibility
Relationship building
Public speaking
Classroom Management
Data analysis
Affiliations
FAMU Upstate SC Alumni
Operation P.R.I.D.E with Common Sense
Men & Women of the Round Table Prison Ministry
FBLA Wade Hampton High School
Certification
- SC Teacher Certification 2026-01-04
- Life & Health License 2014 (SC, GA & FL)
- South Carolina Adjusters License 1998
- South Carolina Auto Appraiser License 1998
Timeline
Business Teacher
Greenville County District
08.2022 - CurrentRead More
Insurance Broker
The THI Insurance Group
04.2014 - CurrentRead More
Senior Claims Adjuster
State Farm Insurance Inc
04.1998 - 08.2013Read More
Buyer/Merchandising Sales Manager
J.C. Penney Corporation, Inc.
01.1994 - 01.1998Read More
Intangible Tax Examiner
Florida Department of Revenue
01.1991 - 01.1994Read More
Florida Agricultural & Mechanical University
Bachelor of Science from Business Economics
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University of Arizona
MBA from Business Administration
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