Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Travis Crews

North Augusta

Summary

Dynamic customer service professional with a proven track record at Circle K, excelling in complaint resolution and relationship building. Adept at utilizing CRM software to enhance customer interactions and drive satisfaction. Recognized for maintaining inventory accuracy at Urban Outfitters, ensuring operational efficiency and timely product management.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CSR - Customer Service Representative

Circle K
North Augusta
03.2025 - Current
  • Provided exceptional customer service by promptly and effectively addressing customer inquiries, concerns, and complaints
  • Maintained a high level of professionalism and empathy while interacting with customers to ensure a positive experience
  • Developed rapport with repeat customers through personalized interactions that exceeded their expectations

Delivery Driver

DoorDash
North Augusta
11.2024 - Current
  • Delivered packages and goods to customers in a timely and efficient manner
  • Adhered to all traffic laws and regulations while driving company vehicles

General Manager

Domino's/ Lead Dog Pizza Franchise
Aiken
07.2016 - 11.2024
  • Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
  • Oversaw all aspects of daily operations, including staff management, customer service, and financial performance

Delivery Driver

Domino's Pizza/ Lead Dog Pizza Franchise
Aiken
04.2015 - 06.2016
  • Delivered packages and goods to customers in a timely and efficient manner
  • Adhered to all traffic laws and regulations while operating company vehicles
  • Managed delivery routes effectively to optimize efficiency and minimize fuel consumption

Inventory Cycle Counter

Urban Outfitters Distribution
Trenton
02.2011 - 02.2015
  • Executed regular audits to maintain inventory accuracy and resolve discrepancies
  • Utilized barcode scanning technology to track and monitor inventory levels
  • Performed regular cycle counts to maintain accurate stock levels throughout the warehouse
  • Streamlined returns process for defective or damaged products to facilitate timely replacements or refunds
  • Cultivated relationships with third-party logistics providers to enhance coordination of inbound/outbound shipments

Education

GED -

Tillinghurst Adult Education Center
Columbus, GA
01-1999

Skills

  • Customer service and support
  • Complaint resolution
  • Product knowledge
  • Order processing
  • CRM software proficiency
  • Inventory management
  • Relationship building

Certification

Driver's License, Non-CDL Class C

Languages

English

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

CSR - Customer Service Representative

Circle K
03.2025 - Current

Delivery Driver

DoorDash
11.2024 - Current

General Manager

Domino's/ Lead Dog Pizza Franchise
07.2016 - 11.2024

Delivery Driver

Domino's Pizza/ Lead Dog Pizza Franchise
04.2015 - 06.2016

Inventory Cycle Counter

Urban Outfitters Distribution
02.2011 - 02.2015

GED -

Tillinghurst Adult Education Center
Travis Crews