Trenton Dover
Columbia
Summary
Adaptable professional with a long background in customer service and team leadership. Known for excellent communication skills and reliability, ready to gain customer loyalty and operational success. I graduated from high school with an advanced diploma and I'm currently working on my undergraduate degree for psychology in the University of South Carolina.
Overview
4
4
years of professional experience
Work History
Associate
Walmart
03.2026 - 07.2026
- Assisted customers with inquiries, providing product information and ensuring a positive shopping experience.
- Collaborated with team members to improve daily operations and add to store efficiency.
- Trained new associates on store policies, procedures, and customer service practices.
- Engaged in friendly conversation with customers to better understand their individual needs.
Shift Leader
Jersey Mike's Subs
02.2022 - 04.2025
- Assisted in scheduling shifts to optimize labor resources and coverage.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Supervised colleagues in daily tasks and ensured efficiency.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a positive workplace.
Education
High School Diploma -
Colonial Forge High School
Stafford, VA05-2025
Skills
- Customer service
- Leadership qualities
- Time management
- Attention to detail
- Conflict resolution
- Computer skills
- Relationship building
- Courteous and professional
Timeline
Associate
Walmart
03.2026 - 07.2026
Shift Leader
Jersey Mike's Subs
02.2022 - 04.2025
High School Diploma -
Colonial Forge High School