Trevette Wallace
Columbia,SC
Summary
Results-driven human resources professional with a strong foundation in employee relations, conflict management, and policy enforcement. Extensive experience in employment law compliance, risk assessment, and structured decision-making frameworks enhances capabilities in performance management, disciplinary actions, and involuntary terminations. Recognized for balanced judgment, meticulous documentation, and effective collaboration with HR business partners and legal teams to achieve consistent outcomes. Committed to fostering a supportive and inclusive workplace through strategic communication and conflict resolution, ensuring adaptability to evolving organizational needs while promoting a productive team environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Employee Relations Specialist
U.S. Bank
Remote
01.2022 - Current
- Lead complex workplace investigations involving conduct concerns, discrimination, harassment, retaliation, and policy violations across multiple business lines. Partner with HR business partners and Legal to evaluate risk exposure and determine appropriate outcomes aligned with company policy and employment regulations. Advise leaders on disciplinary actions, performance management strategies, and termination decisions. Prepare investigation summaries used to guide leadership decision making and identify trends across employee relations cases.
- Facilitated conflict resolution between employees and management to enhance workplace relations.
- Developed training materials on employee policies and procedures for enhanced compliance and understanding.
- Collaborated with HR teams to implement initiatives promoting diversity, equity, and inclusion within the workplace.
Senior Employee Relations Specialist
Bank of America
Remote
01.2021 - 01.2022
- Managed complex employee relations matters involving workplace conduct concerns, policy violations, and performance management issues. Conducted structured investigations through interviews and documentation review to determine findings and recommended actions. Partnered with HR leaders and Legal teams to ensure consistent policy application and compliance with employment regulations.
- Developed training materials on employee policies and procedures for enhanced compliance and understanding.
- Facilitated conflict resolution between employees and management to enhance workplace relations.
- Conducted investigations into employee grievances, documenting findings and recommending appropriate actions.
- Analyzed employee feedback to identify trends and inform strategic decisions for improving engagement.
- Spearheaded process improvements that streamlined case management workflows, increasing efficiency of resolution efforts.
Eligibility Specialist
South Carolina Department of Social Services
Columbia SC
01.2019 - 01.2021
- Conducted eligibility interviews and reviewed financial, household, and employment documentation to determine program eligibility under federal and state policy. Analyzed income records and policy requirements to authorize accurate benefit levels. Maintained detailed case documentation and managed a high volume caseload while meeting strict processing timelines.
- Provided guidance to applicants on program requirements and documentation needed for eligibility determination.
- Reviewed applications and supporting documents for accuracy, completeness, and adherence to established policies.
Education
Bachelor of Business Administration - Human Resources Management
Strayer University
Columbia, SC03.2019
MBA - Human Resources Management
Strayer University
Columbia, SC06-2026
Skills
- Employee Relations Strategy
- Workplace Investigations
- Termination and Complex Exit Management
- Employment Law Compliance
- HR Business Partner Consultation
- Performance Management Guidance
- Policy Interpretation
- Risk Assessment and Mitigation
- Investigation Documentation
- Employee Relations Trend Analysis
- Ethics and compliance
- Performance improvement strategies
- Workplace safety
- Disciplinary action management
Certification
SHRM Certified Professional (SHRM CP). Candidate. Exam scheduled 2026
Timeline
Senior Employee Relations Specialist
U.S. Bank
01.2022 - Current
Senior Employee Relations Specialist
Bank of America
01.2021 - 01.2022
Eligibility Specialist
South Carolina Department of Social Services
01.2019 - 01.2021
Bachelor of Business Administration - Human Resources Management
Strayer University
MBA - Human Resources Management
Strayer University