Dynamic Shift Leader with proven expertise in team supervision and customer service management. Skilled in enhancing workflow efficiency and fostering a positive work environment, leading to improved team performance and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Shift Leader
Cw Resources
Columbia, SC
11.2023 - 05.2026
Supervised daily operations to ensure optimal workflow and compliance with safety standards
Implemented process improvements to enhance efficiency and reduce downtime in pro
Trained new employees and delegated daily tasks and responsibilities.
Mechanic
Midas
Columbia, SC
02.2023 - 11.2023
Diagnosed mechanical issues using diagnostic tools and equipment.
Focused on oil changes, checking break calipers, changing batteries and changing whee;s
Disassembled defective parts to make proper repairs.
Tire and Lube Technician
Discount Tire
Lexington, SC
03.2021 - 02.2023
Performed tire rotations and installations, ensuring optimal vehicle performance and safety.
Conducted routine oil changes, maintaining high standards of service quality and efficiency.
Sales Associate
Food Lion
Lexington, SC
01.2018 - 02.2021
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained accurate inventory levels through regular stock checks and replenishment.
Monitored cash register transactions for accuracy, ensuring proper handling of financial exchanges.