Dynamic Billing Specialist and Logistics Coordinator with extensive experience at Benore Logistic Systems. Proven expertise in billing systems and reconciliation of discrepancies, ensuring accuracy and efficiency. Recognized for exceptional customer service and adept at maintaining data integrity. Committed to enhancing operational processes and delivering high-quality results in fast-paced environments.
Billing Specialist- December 2023-Present
Responsibilities:
-Utilize SAP System to run daily billing reports
-Update and resolve discrepancies in FAVOR System
-Provide daily/monthly reports to Accounting Department
-Work in TMW to access additional information as needed
-Work in Inventory In Motion to access additional information as needed
Logistics Coordinator- June 2011- Aug 2016, March 2018-December 2023
Responsibilities:
-Audited incoming supplier paperwork to ensure accuracy for ASN submission
-Worked with suppliers and drivers to resolve discrepancies in paperwork
-ASN submission, updating route data, and track and trace using SAP, IIM, and TMW
-Prepared daily reports for management and Customer (BMW)
-Assisted Supply Chain Manager, Drivers, Suppliers, BLS dispatch groups
-Worked with TS-12 planners to assist and resolve issues
HR Assistant- Aug 2016- March 2018
Responsibilities:
-Enroll new hires in benefit systems
-Prepare turnover and retention reports for ownership in an effort to identify trends
-Handle termination of employees in system and associated paperwork
-Assist employees with FMLA and LOA procedure
-Handle administrative tasks as needed
-Perform site visits and ride a longs with drivers and document employee feedback
-Perform versatile functions to cover open assignments in other departments as necessary
Auditor- March 2009- June 2011
Responsibilities:
-Audit incoming driver’s paperwork to ensure accuracy
-Took incoming calls and updated TMW
-Filed and scanned paperwork to corporate
-Assisted dispatchers as needed
-Ensured quality customer service
-Answered product questions to customers
-Answered incoming customer calls and responded to customers’ needs
-Oversaw the retrieval of manufactures standards relating to dealership goals
-Assisted manager in properly processing documentation for final submission
-Composed correspondence to go out to customers
US ARMY 1992-2000