Trilby Hollingsworth
Travelers Rest
Summary
Upbeat professional with a history of exceeding customer expectations. Calm and composed in stressful situations, by using decisive communication and focused solutions. Detail-oriented approach to resolving customer issues. Well-organized, flexible, and computer-savvy. Works well in team or individual settings. Fast and thorough learner looking to get a foot in the door in histology or cytology.
Overview
12
12
years of professional experience
2008
2008
years of post-secondary education
Work History
Client Services Specialist
Rausch Sturm
Greenville
09.2021 - 07.2022
- Collaborated with sales teams to develop tailored solutions for each individual client's needs.
- Conducted regular follow-up calls with customers in order to assess their satisfaction level with our services.
- Developed strategies to increase client retention and satisfaction levels through targeted outreach campaigns.
Office Manager
Eurocentric Automotive
Greer
01.2014 - 07.2018
- Ordered supplies and equipment to maintain adequate inventory levels.
- Processed payroll accurately ensuring all employees were paid on time.
- Organized company events including holiday parties, team building activities .
Car Detailer
Steamforce Carwash
Greenville
10.2013 - 07.2015
- Shampooed carpets, floor mats and upholstery to clean stains and spills.
- Maintained detailed records of all services performed on each vehicle.
- Provided customers with information about their vehicle's condition prior to detailing work being completed.
Sales Associate
Belk
Greenville
09.2012 - 09.2013
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed credit card transactions quickly and securely.
Cashier
Walmart
Travelers Rest
10.2010 - 11.2011
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
Education
Eastside High School
Taylors, SCSome College (No Degree) - Cyber Security
Greenville Technical College
Greenville, SCSkills
- Client relationship management
- Customer satisfaction
- Service coordination
- Data entry and reporting
- Time management
- Organizational skills
- Remote work capabilities
Timeline
Client Services Specialist
Rausch Sturm
09.2021 - 07.2022
Office Manager
Eurocentric Automotive
01.2014 - 07.2018
Car Detailer
Steamforce Carwash
10.2013 - 07.2015
Sales Associate
Belk
09.2012 - 09.2013
Cashier
Walmart
10.2010 - 11.2011
Eastside High School
Some College (No Degree) - Cyber Security
Greenville Technical College
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