Trinece Powell
Irmo
Summary
Results-driven and detail-oriented professional with extensive experience in remote operations, team supervision, and process coordination. Adept at streamlining workflows, managing cross-functional projects, and ensuring compliance with organizational standards. Skilled in fostering collaboration, monitoring performance metrics, and delivering high-quality outcomes in fast-paced, deadline-driven environments. Proficient in leveraging digital tools to coordinate tasks, track progress, and maintain effective communication in virtual settings. Recognized for strong organizational skills, problem-solving abilities, and commitment to operational excellence.
Overview
14
14
years of professional experience
Work History
Manger Recruiter
TEKsystems
Columbia
11.2021 - Current
- Identify and source qualified managerial candidates through various channels such as job boards, social media, networking, and referrals.
- Review resumes and applications to assess candidate qualifications and suitability for managerial roles.
- Conduct initial phone or video interviews to evaluate candidates’ skills, experience, and cultural fit.
- Coordinate and schedule interviews between candidates and hiring managers.
- Collaborate closely with department heads and HR to understand hiring needs and develop effective recruitment strategies.
- Maintain and update candidate databases and track recruitment progress using applicant tracking systems.
- Negotiate job offers and employment terms with selected candidates.
- Stay informed about industry trends and competitive market conditions to attract top managerial talent.
- Build and nurture relationships with potential candidates to create a strong talent pipeline for future openings.
- Ensure a positive candidate experience throughout the recruitment process by providing timely communication and feedback.
Sales Supervisor
Spectrum
Columbia
05.2014 - 11.2021
- Delivered effective sales coaching to enhance team capabilities in a fast-paced call center environment.
- Directed daily sales operations, ensuring alignment with organizational goals and performance standards.
- Utilized ETS (Electronic Telephony Service) to monitor calls and provide targeted feedback for skill improvement.
- Organized and facilitated team meetings to promote communication and goal alignment.
- Managed end-to-end staffing activities, including recruitment, onboarding, goal setting, and performance evaluations.
- Fostered cross-department collaboration with sales operations, marketing, product development, training, and customer care teams.
Phone Banker
Wells Fargo
Columbia
08.2012 - 05.2014
- Delivered timely and accurate responses to both routine and complex customer inquiries, ensuring a positive client experience.
- Recommended suitable banking products and services tailored to individual customer needs and financial goals.
- Built rapport and maintained trust by providing clear, professional, and empathetic communication.
- Guided customers through account processes, transactions, and issue resolution to enhance service satisfaction.
- Promoted banking solutions that supported long-term customer relationships and financial well-being.
Education
High School Diploma -
Dutch Fork High School
Irmo, SCSkills
- Remote team management
- Task delegation
- Workflow optimization
- Written communication
- Time management
- Project coordination
- Task prioritization
- Performance tracking
- Goal setting
- Document management
- Scheduling
- Process improvement
- Data entry
- Reporting
- Conflict resolution
- Team motivation
- Collaboration tools
- Project management software
- Decision-making
- Attention to detail
- Quality assurance
References
Available upon request.
Timeline
Manger Recruiter
TEKsystems
11.2021 - Current
Sales Supervisor
Spectrum
05.2014 - 11.2021
Phone Banker
Wells Fargo
08.2012 - 05.2014
High School Diploma -
Dutch Fork High School