Troy Mickens
Simpsonville
Summary
Strived to exceed standards and deliver outstanding results
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dietary Manager
Greenville Post Acute
Greenville, SC
07.2018 - Current
- Oversaw dietary operations to ensure compliance with health regulations and standards.
- Developed and implemented nutrition programs tailored to resident dietary needs.
- Managed food service staff, providing training and guidance to enhance performance.
- Collaborated with healthcare professionals to evaluate and adjust resident meal plans.
- Streamlined inventory management processes for efficient procurement of supplies.
- Conducted regular audits of kitchen facilities to maintain sanitation and safety protocols.
- Led initiatives to improve food quality and presentation based on resident feedback.
- Conducted regular audits of food storage areas, ensuring adherence to cleanliness and food safety protocols.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Optimized kitchen workflow processes which led to reduced preparation times while maintaining high-quality meals.
- Visited with residents to inquire about satisfaction, quality, and personal preferences.
- Championed an environment focused on teamwork and collaboration among dietary department staff members leading toward improved morale.
Lead Line Cook
GPA
Greenville, SC
07.2018 - Current
- I started out as an aide then a cook and then head cook. I also held the position of Dietary Manager until they did away with it.
Head line cook
Greenville Post Acute
Greenville, SC
07.2018 - Current
- Cook, clean kitchen, date and label food. Monitor temperature of food, patient diet and diet slips Making sure the kitchen stays DHEC ready
Education
2 years of college - Law Enforcement
Kean University
Union, NJSkills
- Cooking
- Customer service
- Cook experience
- Cleaning cooking equipment
- Nutrition
- Refrigerator cleaning
- Customer inquiry handling
- Chopping vegetables
- Food preparation
- Computer skills
- Decision making
- Simple food item preparation
- Food safety management
- Food date marking
- Cross-contamination prevention
- Kitchen experience
- Food handling
- Team management
- Working with geriatric patients
- Food mixing
- Temperature control
- Proper food storage
- Customer complaint resolution
- Food safety
- Food labeling
- Plating
- Food service workstation cleanliness
- Meal preparation
- Food portioning
- Sanitizing surfaces
- Serving
Certification
- ServSafe Food Handler Certification
- November 2025 to November 2030
- Food handling and protection
- Servsafe
- November 2025 to November 2029
Languages
English
I like music and dancing. I also like to read
I usually like like to share this with residents/patients
Timeline
Dietary Manager
Greenville Post Acute
07.2018 - Current
Lead Line Cook
GPA
07.2018 - Current
Head line cook
Greenville Post Acute
07.2018 - Current
2 years of college - Law Enforcement
Kean University